[cisco-voip] CDR Export to External Billing Server

Sechaba Mokoena sechabam at gmail.com
Mon Oct 25 16:51:40 EDT 2010


Hi,

I can FTP from my PC to the external server.I'll give it a try from the same
subnet that UCM is on.

Thanks

On Mon, Oct 25, 2010 at 7:12 PM, Erick B. <erickbee at gmail.com> wrote:

> From your PC, can you FTP to the external server and upload files
> successfully?
>
> Try this on same subnet your UCM is on also.
>
>
> On Mon, Oct 25, 2010 at 11:04 AM, Sechaba Mokoena <sechabam at gmail.com>
> wrote:
> > Hi,
> >
> > I'm running UCM 7(1).5 and I've configured it to export CDRs to an
> external
> > billing server. I've configured the external FTP server in CDR
> Management,
> > and I can authenticate with the server. We're not receiving CDRs from
> UCM.
> > To rule out UCM as the cause of this error, I setup my own FTP server on
> the
> > same subnet as UCM, and I'm receiving CDRs on my FTP server. We've opened
> up
> > all ports on our firewall to send traffic to the external FTP server, but
> > this hasn't made a difference. Should I be looking elsewhere?
> >
> > Kind regards,
> >
> > Sechaba Mokoena
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
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