[cisco-voip] CDR Export to External Billing Server
Scott Voll
svoll.voip at gmail.com
Mon Oct 25 13:44:36 EDT 2010
How often are you sending the CDRs to the billing server? Minute by minute?
once daily?
Scott
On Mon, Oct 25, 2010 at 9:04 AM, Sechaba Mokoena <sechabam at gmail.com> wrote:
> Hi,
>
> I'm running UCM 7(1).5 and I've configured it to export CDRs to an external
> billing server. I've configured the external FTP server in CDR Management,
> and I can authenticate with the server. We're not receiving CDRs from UCM.
> To rule out UCM as the cause of this error, I setup my own FTP server on the
> same subnet as UCM, and I'm receiving CDRs on my FTP server. We've opened up
> all ports on our firewall to send traffic to the external FTP server, but
> this hasn't made a difference. Should I be looking elsewhere?
>
> Kind regards,
>
> Sechaba Mokoena
>
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