[cisco-voip] CDR Export to External Billing Server

[Haas, Neal]

Sounds like this is an issue with the subnet,

Neal Haas

1020 S 10th St
Fresno, CA  93702
Desk 559.600.5890

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, October 25, 2010 10:45 AM
To: Sechaba Mokoena
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CDR Export to External Billing Server

How often are you sending the CDRs to the billing server?  Minute by minute?  once daily?

Scott
On Mon, Oct 25, 2010 at 9:04 AM, Sechaba Mokoena <sechabam at gmail.com<mailto:sechabam at gmail.com>> wrote:
Hi,

I'm running UCM 7(1).5 and I've configured it to export CDRs to an external billing server. I've configured the external FTP server in CDR Management, and I can authenticate with the server. We're not receiving CDRs from UCM. To rule out UCM as the cause of this error, I setup my own FTP server on the same subnet as UCM, and I'm receiving CDRs on my FTP server. We've opened up all ports on our firewall to send traffic to the external FTP server, but this hasn't made a difference. Should I be looking elsewhere?

Kind regards,

Sechaba Mokoena

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