[cisco-voip] vmbox fulling with empty messages

[Sandy Lee]

Ok, here's what happened: the phone system was changed from the legacy one to UCM, but the phone system wasn't changed for all the notification devices. So Unity Connection was trying to notify the vmbox on the legacy phone system, but couldn't find it. But then, is it a loop? Is it that kind of loop that the system is supposed to detect or if it will detect if and only if the loop occurs on the same phone system?

I will open a case, but just want to know what is considered a call loop detection for unity connection? 

BTW, those messages (I finally got to them through the GUI), they weren't empty at all, they were all saying "Personal parameters. To deactivate message notification to this number, press 1".

Sandy.


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Chris Kauffman
Sent: Wednesday, October 27, 2010 1:46 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] vmbox fulling with empty messages

We experienced this same issue with Unity Connection and notifications. 
  We are also running Cxn 7.1.5 and have over 9,800 voice mail only 
users on the cluster.  If you have a large cluster, this may be a bug 
worth exploring considering the options that Lelio suggested.

Chris

On 10/27/2010 9:44 AM, Sandy Lee wrote:
> Interesting, it’s already enabled… Am I missing any other parameter or
> is it that the loop detection doesn’t work ?
>