[cisco-voip] CCX 8 script won't refresh

[Eric Pedersen]

I checked the bug toolkit but didn’t find anything.  I can open a TAC case but thought I’d check with cisco-voip first to see if anyone else had run into the same problem.

From: avholloway at gmail.com [mailto:avholloway at gmail.com] On Behalf Of Anthony Holloway
Sent: October 27, 2010 7:23 PM
To: Eric Pedersen
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] CCX 8 script won't refresh

All I know is, sometimes a fix for one defect, becomes a fix for another undocumented defect.  And sometimes, reinstalling/repairing fixes things too.

You could open a new defect for 8.0(2), but most likely will have to install SU2 to get the fix.  Have you already checked the Bug Toolkit?  Are you able to open a TAC case?

Anthony
On Wed, Oct 27, 2010 at 7:00 PM, Eric Pedersen <eric.pedersen at sait.ca<mailto:eric.pedersen at sait.ca>> wrote:
It’s 8.0(2), no SUs.  I didn’t see anything in the SU1 release notes to indicate that it fixes this.

From: avholloway at gmail.com<mailto:avholloway at gmail.com> [mailto:avholloway at gmail.com<mailto:avholloway at gmail.com>] On Behalf Of Anthony Holloway
Sent: October 27, 2010 4:52 PM
To: Eric Pedersen
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] CCX 8 script won't refresh

What version of UCCX?  There is now an 8.0(2) SU1.

Anthony
On Wed, Oct 27, 2010 at 11:03 AM, Eric Pedersen <eric.pedersen at sait.ca<mailto:eric.pedersen at sait.ca>> wrote:
Is anyone else running CCX 8.0?

When I overwrite a script in the repository, CCX won’t start using the new version until I restart the engine service.  I tried refreshing both the script and application, but when I run a reactive debug, I still get the old version.  Restarting the engine causes CCX to use the new version, but once we go into production, we obviously can’t restart the engine at every script change. These are translation route applications for ICM in case it matters for some reason.  Has anyone seen this?

Eric



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