[cisco-voip] MOH Question

[James Buchanan]

You may just wish to create a blank wave file, upload it, and change it
to be the default MOH.

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com> 

CCIE #25863, Voice



 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nate VanMaren
Sent: Tuesday, September 07, 2010 2:09 PM
To: Briann McDonald
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MOH Question

 

But I think you will get Tone on Hold if it just can't allocate ah MOH
server.  Do you want ToH or dead air?

 

-Nate

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Tuesday, September 07, 2010 9:59 AM
To: Briann McDonald
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MOH Question

 

To turn off the MOH services you can change the runflag service
parameter for IP Voice Media Streaming App (on all nodes) to false for
MOH.  This will stop the MOH server but leave other software media
resources active.

 

Once you do that no MOH servers will be registered so it really doesn't
matter what your MRGs look like.

 

If you want to make sure MOH doesn't get used by accident (new
subscriber or deactivation/reactivation of IPVMS) then put all of the
MOH servers into an MRG and don't assign that MRG to any MRGLs.   Just
like with partitions there is a "none" MRG that all devices can access.
If a device is not in any MRG it is a member of the "none" MRG.  

 

-Ryan

 

On Sep 7, 2010, at 11:40 AM, Briann McDonald wrote:

 

All, 

 

We are running CUCM 7.1.3 and I would like to turn off MOH on the
Cluster. We do not have a separate MOH Server and are  using the default
that comes with CUCM. I understand that you can assign a MOH file on the
line level of each individual phone but I want to turn it off cluster
wide. If I were to go in and take remove MOH from the Media Group
Resource List would that do what I am looking to do. 

 

Any suggestions would be greatly appreciated. 

 

Thanks, 

 

Briann 

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