[cisco-voip] Upgrade from CUCM 7.1.2 to CUCM 7.1.(5b)

[Cheng, Karen]

Hmm I think I answered my own question.

Although system configuration gets ported over, database changes since the upgrade wont.

Regards

Karen Cheng
Voice Network Engineer



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Karen Cheng
Sent: Saturday, 11 September 2010 4:33 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Upgrade from CUCM 7.1.2 to CUCM 7.1.(5b)

Hey guys,

Just wondering whether anyone has run into an issue where upgrading to CUCM 7.1.(5b) results in missing random data?

I upgraded both my lab and production servers and upon upgrade have lost SIP trunks, CTI Route Points, Device Pools and some phone settings such as headset hookswitch settings. As I had completed a backup beforehand I tried to restore it but those missing data bits did not get restored. I rolled back to 7.1.2 and all those settings are now there again.

The only thing I can think of is that I had installed the 7.1.5b in a staged install to the inactive partition over a 3 week period as I have 5 servers in the cluster. My understanding is that data on the active partition will automatically get migrated over to the inactive when the upgrade is performed.

This may be incorrect and if so is there a way to perform the upgrade and then sync the missing information?

Karen

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