[cisco-voip] FXO and Caller ID

[Joel Perez]

Sorry, forgot to add that, yes it's an H323 GW. The GW has been up for a
while so im not sure if Caller ID worked correctly or not in the past.
We were just told about this and the troubleshooting below was the first
thing off the top of my head to check.

Joel P.

On Mon, Sep 13, 2010 at 11:44 AM, Scott Voll <svoll.voip at gmail.com> wrote:

> I'm assuming your using H323....?
>
>
> On Mon, Sep 13, 2010 at 8:10 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>> If you put an analog phone on one of those lines and call it do you get
>> caller-id?
>>
>> -Ryan
>>
>> On Sep 13, 2010, at 9:41 AM, Joel Perez wrote:
>>
>> Good Monday morning List.
>>
>> Im wondering if anyone of you have ran into an issue with caller ID on FXO
>> ports? The carrier is in Canada and they swear they are sending me caller ID
>> on 4 lines I have from them going into 4 FXO ports on a 2811 release
>> 12.4.20T4.
>> I have the calls going to CUCM using Connection Plar (DN). If I enable
>> caller id on the ports then inbound calls rna and never get to CUCM.
>> I have tried using CPtone CA, US, none. I have also tried using the
>> following under the Voice ports:
>>
>> caller-id alerting pre-ring
>> caller-id alerting ring (1,2,3,4)
>> caller-id enable type 1,2
>>
>> If any of those are enabled the calls rna. The only one that seems to work
>> somewhat is *
>> caller*-*id alerting **dsp*-*pre*-*alloc *
>> With that one the call goes thru but im still not getting Caller ID and I
>> get the following in the debug:
>>
>> Sep 13 13:13:09.238: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
>> E_DSP_SIG_0000]fxogs_onhook_ringing
>> Sep 13 13:13:09.238: htsp_timer_stop
>> Sep 13 13:13:09.238: htsp_timer - 125 msec
>> Sep 13 13:13:09.366: htsp_process_event: [0/1/2, FXOGS_WAIT_RING_MIN,
>> E_HTSP_EVENT_TIMER]fxogs_wait_ring_min_timer
>> Sep 13 13:13:09.366: htsp_timer - 10000 msec
>> Sep 13 13:13:11.082: htsp_process_event: [0/1/2, FXOGS_RINGING,
>> E_DSP_SIG_0100]
>> Sep 13 13:13:11.082: fxogs_ringing_not:
>> Sep 13 13:13:11.082: htsp_timer_stop
>> Sep 13 13:13:11.082: htsp_timer_stop2
>> Sep 13 13:13:11.082: htsp_timer_stop3 htsp_setup_ind
>> Sep 13 13:13:11.082: [0/1/2] get_fxo_caller_id:Caller ID receive failed.
>> parseCallerIDString:no data.   *<------- This tells me they arent sending
>> me Caller ID unless im reading it wrong*.
>>
>> Any help would be appreciated.
>>
>> Thanks,
>>
>> Joel P
>>
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>
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