[cisco-voip] FXO and Caller ID

[Ahmed Elnagar]

Try to use analog phone with Caller ID feature you are sure it is
working and check this line...maybe they are sending the caller ID in a
format that the router don't understand and hence you received the
"Caller ID receive failed"

The call will never make it to CUCM unless caller ID is received and
there is a command to enable a ring timer after which the router stops
trying to receive the Caller ID and send the call to it destination
without a caller ID "I cannot remember the command right now but if you
checked help under voice port you will find it".

 

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

  

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Joel Perez
Sent: Monday, September 13, 2010 6:50 PM
To: Scott Voll
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] FXO and Caller ID

 

Sorry, forgot to add that, yes it's an H323 GW. The GW has been up for a
while so im not sure if Caller ID worked correctly or not in the past.
We were just told about this and the troubleshooting below was the first
thing off the top of my head to check.

Joel P.

On Mon, Sep 13, 2010 at 11:44 AM, Scott Voll <svoll.voip at gmail.com>
wrote:

I'm assuming your using H323....?

 

On Mon, Sep 13, 2010 at 8:10 AM, Ryan Ratliff <rratliff at cisco.com>
wrote:

If you put an analog phone on one of those lines and call it do you get
caller-id? 

 

-Ryan

 

On Sep 13, 2010, at 9:41 AM, Joel Perez wrote:


Good Monday morning List.

Im wondering if anyone of you have ran into an issue with caller ID on
FXO ports? The carrier is in Canada and they swear they are sending me
caller ID on 4 lines I have from them going into 4 FXO ports on a 2811
release 12.4.20T4.
I have the calls going to CUCM using Connection Plar (DN). If I enable
caller id on the ports then inbound calls rna and never get to CUCM.
I have tried using CPtone CA, US, none. I have also tried using the
following under the Voice ports:

caller-id alerting pre-ring
caller-id alerting ring (1,2,3,4)
caller-id enable type 1,2

If any of those are enabled the calls rna. The only one that seems to
work somewhat is 
caller-id alerting dsp-pre-alloc 
With that one the call goes thru but im still not getting Caller ID and
I get the following in the debug:

Sep 13 13:13:09.238: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
E_DSP_SIG_0000]fxogs_onhook_ringing
Sep 13 13:13:09.238: htsp_timer_stop
Sep 13 13:13:09.238: htsp_timer - 125 msec
Sep 13 13:13:09.366: htsp_process_event: [0/1/2, FXOGS_WAIT_RING_MIN,
E_HTSP_EVENT_TIMER]fxogs_wait_ring_min_timer
Sep 13 13:13:09.366: htsp_timer - 10000 msec
Sep 13 13:13:11.082: htsp_process_event: [0/1/2, FXOGS_RINGING,
E_DSP_SIG_0100]
Sep 13 13:13:11.082: fxogs_ringing_not:
Sep 13 13:13:11.082: htsp_timer_stop
Sep 13 13:13:11.082: htsp_timer_stop2
Sep 13 13:13:11.082: htsp_timer_stop3 htsp_setup_ind
Sep 13 13:13:11.082: [0/1/2] get_fxo_caller_id:Caller ID receive failed.
parseCallerIDString:no data.   <------- This tells me they arent sending
me Caller ID unless im reading it wrong.

Any help would be appreciated.

Thanks,

Joel P

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