[cisco-voip] UCM Reporting Issue

Wes Sisk wsisk at cisco.com
Wed Sep 15 09:12:56 EDT 2010


a few options here -
1. something is blocking connectivity between the nodes.  RTMT counters 
for a remote node are collected via tomcat (port 80 or 8080 i believe)
2. CURT had a bug on this: CSCsv21137    Unified Reporting showing the 
Sub not reachable

Root cause was case sensitivity issue: "GRT unifies the hostnames to all 
in lower case, while RISDC just use what is read from DB."

/Wes

Lewis, Chris wrote:
>
> When running the Unified CM Database Status within Cisco Unified 
> Reporting, I see an error as below as part of the Database Status
>
>  
>
>
> Unified CM Database Status
>
>
> 	
>
> Shows if replication is good or bad.
>
>  
>
>
> 	
>
> RTMT Counter Information
>
>  
>
> Error
>
> 	
>
> The x.x.x.x server cannot be reached
>
>  
>
> This is one of the subscribers and is online and pingable by the Pub.  
> I checked dbreplication status and all shows OK.  TAC have agreed that 
> there is a DB issue and we have to reset etc.
>
>  
>
> My question is, how do I monitor this event for the future so that I 
> can get notified of issues?  I don't really want to run the reports 
> manually and then sift through them.  I would rather automate it if I 
> can.  I don't see any CLI options to allow this and I was thinking 
> RTMT but am not sure which counter would have failed -- TAC didn't 
> seem to know either.
>
>  
>
> Any ideas?
>
>  
>
> Chris
>
>  
>
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