[cisco-voip] UCCx RM user Max Associations?

[Tanner Ezell]

Indeed. I could have been clearer but that is what I was referring to
when I said it's simply a record in the database. UCCX should not be
tracking any devices that don't have an agent logged in to it.

On Fri, Sep 17, 2010 at 1:52 PM, Anthony Holloway
<avholloway+cisco-voip at gmail.com> wrote:
> That's actually a great point.  Obviously, don't let me program any
> software.  I would reboot your machine, and monitor unnecessary devices.
> Anthony
>
> On Fri, Sep 17, 2010 at 3:47 PM, Tanner Ezell <tanner.ezell at gmail.com>
> wrote:
>>
>> I'd be surprised if UCCX is monitoring those endpoints without an
>> agent having logged in first.
>>
>> On Fri, Sep 17, 2010 at 1:37 PM, Anthony Holloway
>> <avholloway+cisco-voip at gmail.com> wrote:
>> > Don't forget that the reason why you associate phones to the rmcm user
>> > is so
>> > the UCCX rmcm subsystem can monitor their state (idle, ringing,
>> > transfer,
>> > etc.).
>> > So, even if the CallManager can handle the association, UCCX may not be
>> > able
>> > to keep up with all the events from 1,600 phones.
>> > Anthony
>> >
>> > On Thu, Sep 16, 2010 at 4:14 PM, Tanner Ezell <tanner.ezell at gmail.com>
>> > wrote:
>> >>
>> >> I don't recall ever seeing a limit to the associations. (It's a tiny
>> >> record in the database anyway). While UCCX may only support 300
>> >> agents, those 300 agents could potentially log in to any phone in the
>> >> cluster via extension mobility and take acd calls.
>> >>
>> >> You could raise an issue with TAC to get a definite answer but I have
>> >> seen more than 2000 devices being associated to a application user in
>> >> the past. I don't think you'll have any problems.
>> >>
>> >> On Thu, Sep 16, 2010 at 1:24 PM, Anthony Holloway
>> >> <avholloway+cisco-voip at gmail.com> wrote:
>> >> > I wouldn't associate that many.  Go dig through the SRND, I'm sure it
>> >> > says
>> >> > something about this in there.
>> >> > Or if you're too lazy, consider this:  the maximum limit of agents
>> >> > (or
>> >> > phones) on UCCX is 300.
>> >> > Spend the time now, to update the descriptions on your Agent phones
>> >> > to
>> >> > include an identifier e.g., "Agent - Anthony Holloway - 5938".  This
>> >> > way
>> >> > you
>> >> > can add phone associations to the rmcm user by simply saying:
>> >> > description
>> >> > contains agent.
>> >> > Anthony
>> >> >
>> >> > On Tue, Sep 14, 2010 at 4:46 PM, Scott Voll <svoll.voip at gmail.com>
>> >> > wrote:
>> >> >>
>> >> >> we are migrating from UCCx 4 to 7.
>> >> >> My question is can I associate all our Phones 1600+ to the RM user.
>> >> >> or
>> >> >> should I take the time and only associate the ~100 needed?
>> >> >> we just thought it could be easier in the long run of everything
>> >> >> some
>> >> >> phone needs to be added to just have them all added ahead of time.
>> >> >> I seem to remember there is some kind of a top number you don't want
>> >> >> to
>> >> >> exceed.  Does anyone know the number?
>> >> >> Thanks
>> >> >> Scott
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>> >> >>
>> >> >
>> >> >
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>> >> >
>> >> >
>> >
>> >
>
>