[cisco-voip] UCCx RM user Max Associations?

[Anthony Holloway]

That's actually a great point.  Obviously, don't let me program any
software.  I would reboot your machine, and monitor unnecessary devices.

Anthony

On Fri, Sep 17, 2010 at 3:47 PM, Tanner Ezell <tanner.ezell at gmail.com>wrote:

> I'd be surprised if UCCX is monitoring those endpoints without an
> agent having logged in first.
>
> On Fri, Sep 17, 2010 at 1:37 PM, Anthony Holloway
> <avholloway+cisco-voip at gmail.com <avholloway%2Bcisco-voip at gmail.com>>
> wrote:
> > Don't forget that the reason why you associate phones to the rmcm user is
> so
> > the UCCX rmcm subsystem can monitor their state (idle, ringing, transfer,
> > etc.).
> > So, even if the CallManager can handle the association, UCCX may not be
> able
> > to keep up with all the events from 1,600 phones.
> > Anthony
> >
> > On Thu, Sep 16, 2010 at 4:14 PM, Tanner Ezell <tanner.ezell at gmail.com>
> > wrote:
> >>
> >> I don't recall ever seeing a limit to the associations. (It's a tiny
> >> record in the database anyway). While UCCX may only support 300
> >> agents, those 300 agents could potentially log in to any phone in the
> >> cluster via extension mobility and take acd calls.
> >>
> >> You could raise an issue with TAC to get a definite answer but I have
> >> seen more than 2000 devices being associated to a application user in
> >> the past. I don't think you'll have any problems.
> >>
> >> On Thu, Sep 16, 2010 at 1:24 PM, Anthony Holloway
> >> <avholloway+cisco-voip at gmail.com <avholloway%2Bcisco-voip at gmail.com>>
> wrote:
> >> > I wouldn't associate that many.  Go dig through the SRND, I'm sure it
> >> > says
> >> > something about this in there.
> >> > Or if you're too lazy, consider this:  the maximum limit of agents (or
> >> > phones) on UCCX is 300.
> >> > Spend the time now, to update the descriptions on your Agent phones to
> >> > include an identifier e.g., "Agent - Anthony Holloway - 5938".  This
> way
> >> > you
> >> > can add phone associations to the rmcm user by simply saying:
> >> > description
> >> > contains agent.
> >> > Anthony
> >> >
> >> > On Tue, Sep 14, 2010 at 4:46 PM, Scott Voll <svoll.voip at gmail.com>
> >> > wrote:
> >> >>
> >> >> we are migrating from UCCx 4 to 7.
> >> >> My question is can I associate all our Phones 1600+ to the RM user.
> or
> >> >> should I take the time and only associate the ~100 needed?
> >> >> we just thought it could be easier in the long run of everything some
> >> >> phone needs to be added to just have them all added ahead of time.
> >> >> I seem to remember there is some kind of a top number you don't want
> to
> >> >> exceed.  Does anyone know the number?
> >> >> Thanks
> >> >> Scott
> >> >> _______________________________________________
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> >> >>
> >> >
> >> >
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> >> >
> >> >
> >
> >
>
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