[cisco-voip] UCCx RM user Max Associations?

[Tanner Ezell]

I'd be surprised if UCCX is monitoring those endpoints without an
agent having logged in first.

On Fri, Sep 17, 2010 at 1:37 PM, Anthony Holloway
<avholloway+cisco-voip at gmail.com> wrote:
> Don't forget that the reason why you associate phones to the rmcm user is so
> the UCCX rmcm subsystem can monitor their state (idle, ringing, transfer,
> etc.).
> So, even if the CallManager can handle the association, UCCX may not be able
> to keep up with all the events from 1,600 phones.
> Anthony
>
> On Thu, Sep 16, 2010 at 4:14 PM, Tanner Ezell <tanner.ezell at gmail.com>
> wrote:
>>
>> I don't recall ever seeing a limit to the associations. (It's a tiny
>> record in the database anyway). While UCCX may only support 300
>> agents, those 300 agents could potentially log in to any phone in the
>> cluster via extension mobility and take acd calls.
>>
>> You could raise an issue with TAC to get a definite answer but I have
>> seen more than 2000 devices being associated to a application user in
>> the past. I don't think you'll have any problems.
>>
>> On Thu, Sep 16, 2010 at 1:24 PM, Anthony Holloway
>> <avholloway+cisco-voip at gmail.com> wrote:
>> > I wouldn't associate that many.  Go dig through the SRND, I'm sure it
>> > says
>> > something about this in there.
>> > Or if you're too lazy, consider this:  the maximum limit of agents (or
>> > phones) on UCCX is 300.
>> > Spend the time now, to update the descriptions on your Agent phones to
>> > include an identifier e.g., "Agent - Anthony Holloway - 5938".  This way
>> > you
>> > can add phone associations to the rmcm user by simply saying:
>> > description
>> > contains agent.
>> > Anthony
>> >
>> > On Tue, Sep 14, 2010 at 4:46 PM, Scott Voll <svoll.voip at gmail.com>
>> > wrote:
>> >>
>> >> we are migrating from UCCx 4 to 7.
>> >> My question is can I associate all our Phones 1600+ to the RM user. or
>> >> should I take the time and only associate the ~100 needed?
>> >> we just thought it could be easier in the long run of everything some
>> >> phone needs to be added to just have them all added ahead of time.
>> >> I seem to remember there is some kind of a top number you don't want to
>> >> exceed.  Does anyone know the number?
>> >> Thanks
>> >> Scott
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