[cisco-voip] Call Pickup groups, Busy lamp fills and 7960s

[Leschinskey, John]

I would like to verify that was I am seeing is correct.  Assume that all lines in question have been programmed correctly in the same pickup group.

I run a system that has 7960s, 7961, and 7962 on line.   I have found that all 3 series of phones will show a BLF icon on screen (7960 will not on button as it is opaque).  I have found that all will pick up with the soft key pickup (when programmed).  But I cannot get the 7960 to pick up a line that the line button is used when the check box on the administrator is checked.  7961 and 7962 will pick up a line when using the line/speed dial buttons.

Are the 7960s not capable of doing this?   I have verified that everything is correct in programming and the 7960 shows it as a BLF at the line.  I have been going back through my older phones and found this when removing multi-line programming for pick up groups replacements.

Thank you
John

John Leschinskey
Network Services
Radford University
540.831.7774

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