[cisco-voip] AT&T/Avaya Definity G3 connection
Charles Goldsmith
wokka at justfamily.org
Tue Sep 28 11:56:18 EDT 2010
We have a legacy Definity G3 system that I have a pair of PRI's connected
to, everything works except properly caller-id name info. I know the
Definity will send it, we used to have a Mitel 3300 connected to it that
would receive it just fine.
I get number only on the Cisco phones, and interesting enough, with a
supervised transfer from the Definity attendant console,
the initial connection shows up as Unknown Caller, which is annoying for our
operators.
Definity support told me that the issue was an incompatibility of IE between
the two systems.
Has anyone else come across this, and did you find a work around or a way to
solve it? We'll hopefully replace the Definity with Cisco next year, but
that isn't set in stone and I'd like to solve this problem.
Thanks
Charles
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