[cisco-voip] Transformation Pattern Usage

Lelio Fulgenzi lelio at uoguelph.ca
Thu Sep 30 09:37:38 EDT 2010


Sorry, I'm not clear on what your asking. 

Do you want some people to call out using their DID some of the time? Or do you want some people to call out using their DID all of the time? 

If everyone's phone is populated with your general number (or whatever number you want displayed) and you only modify the one's you want to show their DID, it should work fine. For choice A that is. 

For choice B, you'll need another translation as you propose, or something similar. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 



From: "Matthew Loraditch" <MLoraditch at heliontechnologies.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "voip puck" <cisco-voip at puck.nether.net> 
Sent: Thursday, September 30, 2010 9:18:57 AM 
Subject: RE: [cisco-voip] Transformation Pattern Usage 




Lelio, 

In our case we don’t want the DID outpulsed in most cases as we have a contact center and don’t want customers bypassing our queues. Hence what I was proposing. Make sense? 






Matthew Loraditch, CCVP, CCNA, CCDA 
1965 Greenspring Drive 

Timonium, MD 21093 
support at heliontechnologies.com 
(p) (410) 252-8830 
(F) (443) 541-1593 

Visit us at www.heliontechnologies.com 
Support Issue? Email support at heliontechnologies.com for fast assistance! 





From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Thursday, September 30, 2010 9:15 AM 
To: Matthew Loraditch 
Cc: voip puck 
Subject: Re: [cisco-voip] Transformation Pattern Usage 




Actually, it can be much simpler. 

Check "Use external calling mask" on the route patterns and fill in all DN's external mask with the number you want. So, for the most part, it will be your general number, but for those with a DID, put their DID in. 

This does have the side affect of putting the mask onto the first line of the phone, however. 

Unless I misunderstood your question. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 





From: "Matthew Loraditch" <MLoraditch at heliontechnologies.com> 
To: "voip puck" <cisco-voip at puck.nether.net> 
Sent: Thursday, September 30, 2010 9:01:54 AM 
Subject: [cisco-voip] Transformation Pattern Usage 




So If I want my caller ID to generally be our main number but for specific callers to be something else would I setup transformation patterns like follows and put them in a Partition accessible by the calling party transform CSS of my gateway? 

Pattern: 1[2-9]XX[2-9]XXXXXX Calling Party Transformation Mask: Main Number 

Pattern: CEO’s Cell Calling Party Transformation Mask: Use Calling Party’s External Phone Mask (AKA Expose their DID) 



Also to be sure I’m clear if do my pre dot discards on my route list, my pattern at the transform needs to be w/o my access code and the dot? 













Matthew Loraditch, CCVP, CCNA, CCDA 
1965 Greenspring Drive 

Timonium, MD 21093 
support at heliontechnologies.com 
(p) (410) 252-8830 
(F) (443) 541-1593 

Visit us at www.heliontechnologies.com 
Support Issue? Email support at heliontechnologies.com for fast assistance! 




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