[cisco-voip] Directory Handler assistance

Haas, Neal nhaas at co.fresno.ca.us
Fri Apr 1 11:13:06 EDT 2011


I want to make a Directory Handler just for our 26 departments. Though the departments have changed names over the years, there might be 52 actual department names that are in this directory Handler.

My questions are:

1.       Can an extension be in two Directory Handlers at one time?

2.       Can I list a Call Handler into the Directory Handler? I have several departments main numbers that are call handlers.
Thank you

Neal Haas

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