[cisco-voip] CUCM 8.5 RTMT hardware failure alert !!!

Fri Apr 1 15:04:12 EDT 2011

all my respect for this answer..

:-)..

i'll definetelly check this out..

as soon as i noticed this alarm i've seen in " show hardware":

****************

Battery Back Up Information:

==========================

BBU status for Adapter: 0

BatteryType: iBBU

Voltage: 4067 mV

Current: 50 mA

Temperature: 32 C

BBU Firmware Status:

Charging Status              : Charging

Voltage                      : OK

Temperature                  : OK

Learn Cycle Requested        : No

Learn Cycle Active           : No

Learn Cycle Status           : OK

Learn Cycle Timeout          : No

I2c Errors Detected          : No

Battery Pack Missing         : No

Battery Replacement required : No

Remaining Capacity Low       : No

Periodic Learn Required      : No

Battery state: 

GasGuageStatus:

Fully Discharged        : No

Fully Charged           : No

Discharging             : No

Initialized             : Yes

Remaining Time Alarm    : No

Remaining Capacity Alarm: No

Discharge Terminated    : No

Over Temperature        : No

Charging Terminated     : No

Over Charged            : No

Relative State of Charge: 97 %

Charger System State: 49168

Charger System Ctrl: 0

Charging current: 512 mA

Absolute state of charge: 96 %

Max Error: 2 %

Exit Code: 0x00

*********************

after certain time..status changed in:

Charging Status              : None

Relative State of Charge: 100 %

Absolute state of charge: 100 %

Fully Charged           : Yes

Discharging             : No

*********************

at that point the only difference between server in this case ( publisher )
and another server ( subscriber ) which didn't trigger alarm at this point
was that on the subscriber server discharging status was Yes..

thanx..

regards..

Sinisa Djokic 

System Engineer
CCIE #25996 Voice

MDS Informaticki inzenjering
Bul. Milutina Milankovica 7d
11070 Novi Beograd, Serbia
Tel:  +381 11 2015 200  +381 11 2015 200 , 2015 273
Fax: +381 11 3194 954
www.mds.rs
sdjokic at mds.rs

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From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, April 01, 2011 7:50 PM
To: Sinisa Djokic
Cc: 'Cisco VOIP'
Subject: Re: [cisco-voip] CUCM 8.5 RTMT hardware failure alert !!!

The error seems to indicate the battery backup unit for the array controller
was disabled.  When this happens disk i/o performance drops considerably.

There is a periodic learning cycle the server does every 60 days that I
believe involves discharging the battery at the beginning of the cycle and
likely could trigger this alarm.

If 'show hardware' on the server shows the BBU is good now then you can
safely ignore this alarm.  Particularly if it also happened around 60 days
ago.

-Ryan

On Apr 1, 2011, at 6:54 AM, Sinisa Djokic wrote:

i've didn't mention it..

it is a MCS-7835-I3 server..

thanx..

regards..

Sinisa Djokic

System Engineer
CCIE #25996 Voice

<image002.png>

MDS Informaticki inzenjering
Bul. Milutina Milankovica 7d
11070 Novi Beograd, Serbia
Tel:  +381 11 2015 200  +381 11 2015 200 , 2015 273
Fax: +381 11 3194 954
www.mds.rs <http://www.mds.rs/> 
sdjokic at mds.rs

J Please kindly consider the environment before printing this e-mail and any
attachments

Ova e-mail poruka i bilo koji njeni dodaci namenjeni su isključivo
imenovanom primaocu. Može sadržati poverljive informacije koje mogu biti
zaštićene čuvanjem poslovne tajne. Ukoliko niste imenovani primaoc (ili
ovlašćeni u ime primaoca), ne smete kopirati ili koristiti ovu poruku ili
bilo koji dodatak poruci te otkriti sadržaj poruke bilo kome drugome. U
slučaju da Vam je ovaj e-mail poslan greškom, molimo da odmah obavestite
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This e-mail message and any attachment are intended exclusively for the
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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Sinisa Djokic
Sent: Friday, April 01, 2011 11:51 AM
To: 'Cisco VOIP'
Subject: [cisco-voip] CUCM 8.5 RTMT hardware failure alert !!!

CUCM 8.5..

RTMT hardware failure alert..somebody faced it?..just cosmetic or something
we should be warried about..

At Fri Apr 01 04:42:28 CEST 2011 on node , the following HardwareFailure
events generated: 

hwStringMatch : Apr  1 04:42:10 MERCATOR-SR-PUB daemon 4 Director Agent:
LSIESG_AlertIndication 500605B0025562F0 BBU disabled; changing WB virtual
disks to WT Sev: 3.

AppID : Cisco Syslog Agent

ClusterID : 

NodeID : MERCATOR-SR-PUB

 TimeStamp : Fri Apr 01 04:42:10 CEST 2011

thanx..

regards..

Sinisa Djokic

System Engineer
CCIE #25996 Voice

<image003.png>

MDS Informaticki inzenjering
Bul. Milutina Milankovica 7d
11070 Novi Beograd, Serbia
Tel:  +381 11 2015 200  +381 11 2015 200 , 2015 273
Fax: +381 11 3194 954
www.mds.rs <http://www.mds.rs/> 
sdjokic at mds.rs

J Please kindly consider the environment before printing this e-mail and any
attachments

Ova e-mail poruka i bilo koji njeni dodaci namenjeni su isključivo
imenovanom primaocu. Može sadržati poverljive informacije koje mogu biti
zaštićene čuvanjem poslovne tajne. Ukoliko niste imenovani primaoc (ili
ovlašćeni u ime primaoca), ne smete kopirati ili koristiti ovu poruku ili
bilo koji dodatak poruci te otkriti sadržaj poruke bilo kome drugome. U
slučaju da Vam je ovaj e-mail poslan greškom, molimo da odmah obavestite
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This e-mail message and any attachment are intended exclusively for the
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