[cisco-voip] CUCM 8.5 RTMT hardware failure alert !!!
Ryan Ratliff
rratliff at cisco.com
Fri Apr 1 15:06:20 EDT 2011
Search for 'BBU' in the syslog messages file and see if there are any other logs that line up with the hardware failure alert.
Either way it looks like it is recovering now.
-Ryan
On Apr 1, 2011, at 3:04 PM, Sinisa Djokic wrote:
all my respect for this answer..
J..
i’ll definetelly check this out..
as soon as i noticed this alarm i’ve seen in “ show hardware”:
****************
Battery Back Up Information:
==========================
BBU status for Adapter: 0
BatteryType: iBBU
Voltage: 4067 mV
Current: 50 mA
Temperature: 32 C
BBU Firmware Status:
Charging Status : Charging
Voltage : OK
Temperature : OK
Learn Cycle Requested : No
Learn Cycle Active : No
Learn Cycle Status : OK
Learn Cycle Timeout : No
I2c Errors Detected : No
Battery Pack Missing : No
Battery Replacement required : No
Remaining Capacity Low : No
Periodic Learn Required : No
Battery state:
GasGuageStatus:
Fully Discharged : No
Fully Charged : No
Discharging : No
Initialized : Yes
Remaining Time Alarm : No
Remaining Capacity Alarm: No
Discharge Terminated : No
Over Temperature : No
Charging Terminated : No
Over Charged : No
Relative State of Charge: 97 %
Charger System State: 49168
Charger System Ctrl: 0
Charging current: 512 mA
Absolute state of charge: 96 %
Max Error: 2 %
Exit Code: 0x00
*********************
after certain time..status changed in:
Charging Status : None
Relative State of Charge: 100 %
Absolute state of charge: 100 %
Fully Charged : Yes
Discharging : No
*********************
at that point the only difference between server in this case ( publisher ) and another server ( subscriber ) which didn’t trigger alarm at this point was that on the subscriber server discharging status was Yes..
thanx..
regards..
Sinisa Djokic
System Engineer
CCIE #25996 Voice
<image003.png>
MDS Informaticki inzenjering
Bul. Milutina Milankovica 7d
11070 Novi Beograd, Serbia
Tel: +381 11 2015 200 +381 11 2015 200 , 2015 273
Fax: +381 11 3194 954
www.mds.rs
sdjokic at mds.rs
J Please kindly consider the environment before printing this e-mail and any attachments
Ova e-mail poruka i bilo koji njeni dodaci namenjeni su isključivo imenovanom primaocu. Može sadržati poverljive informacije koje mogu biti zaštićene čuvanjem poslovne tajne. Ukoliko niste imenovani primaoc (ili ovlašćeni u ime primaoca), ne smete kopirati ili koristiti ovu poruku ili bilo koji dodatak poruci te otkriti sadržaj poruke bilo kome drugome. U slučaju da Vam je ovaj e-mail poslan greškom, molimo da odmah obavestite pošiljaoca i izbrišete ovaj e-mail.
This e-mail message and any attachment are intended exclusively for the named addressee. They may contain confidential information which may also be protected by professional secrecy. Unless you are the named addressee (or authorised to receive for the addressee) you may not copy or use this message or any attachment or disclose the contents to anyone else. If this e-mail was sent to you by mistake please notify the sender immediately and delete this e-mail.
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Friday, April 01, 2011 7:50 PM
To: Sinisa Djokic
Cc: 'Cisco VOIP'
Subject: Re: [cisco-voip] CUCM 8.5 RTMT hardware failure alert !!!
The error seems to indicate the battery backup unit for the array controller was disabled. When this happens disk i/o performance drops considerably.
There is a periodic learning cycle the server does every 60 days that I believe involves discharging the battery at the beginning of the cycle and likely could trigger this alarm.
If 'show hardware' on the server shows the BBU is good now then you can safely ignore this alarm. Particularly if it also happened around 60 days ago.
-Ryan
On Apr 1, 2011, at 6:54 AM, Sinisa Djokic wrote:
i’ve didn’t mention it..
it is a MCS-7835-I3 server..
thanx..
regards..
Sinisa Djokic
System Engineer
CCIE #25996 Voice
<image002.png>
MDS Informaticki inzenjering
Bul. Milutina Milankovica 7d
11070 Novi Beograd, Serbia
Tel: +381 11 2015 200 +381 11 2015 200 , 2015 273
Fax: +381 11 3194 954
www.mds.rs
sdjokic at mds.rs
J Please kindly consider the environment before printing this e-mail and any attachments
Ova e-mail poruka i bilo koji njeni dodaci namenjeni su isključivo imenovanom primaocu. Može sadržati poverljive informacije koje mogu biti zaštićene čuvanjem poslovne tajne. Ukoliko niste imenovani primaoc (ili ovlašćeni u ime primaoca), ne smete kopirati ili koristiti ovu poruku ili bilo koji dodatak poruci te otkriti sadržaj poruke bilo kome drugome. U slučaju da Vam je ovaj e-mail poslan greškom, molimo da odmah obavestite pošiljaoca i izbrišete ovaj e-mail.
This e-mail message and any attachment are intended exclusively for the named addressee. They may contain confidential information which may also be protected by professional secrecy. Unless you are the named addressee (or authorised to receive for the addressee) you may not copy or use this message or any attachment or disclose the contents to anyone else. If this e-mail was sent to you by mistake please notify the sender immediately and delete this e-mail.
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Sinisa Djokic
Sent: Friday, April 01, 2011 11:51 AM
To: 'Cisco VOIP'
Subject: [cisco-voip] CUCM 8.5 RTMT hardware failure alert !!!
CUCM 8.5..
RTMT hardware failure alert..somebody faced it?..just cosmetic or something we should be warried about..
At Fri Apr 01 04:42:28 CEST 2011 on node , the following HardwareFailure events generated:
hwStringMatch : Apr 1 04:42:10 MERCATOR-SR-PUB daemon 4 Director Agent: LSIESG_AlertIndication 500605B0025562F0 BBU disabled; changing WB virtual disks to WT Sev: 3.
AppID : Cisco Syslog Agent
ClusterID :
NodeID : MERCATOR-SR-PUB
TimeStamp : Fri Apr 01 04:42:10 CEST 2011
thanx..
regards..
Sinisa Djokic
System Engineer
CCIE #25996 Voice
<image003.png>
MDS Informaticki inzenjering
Bul. Milutina Milankovica 7d
11070 Novi Beograd, Serbia
Tel: +381 11 2015 200 +381 11 2015 200 , 2015 273
Fax: +381 11 3194 954
www.mds.rs
sdjokic at mds.rs
J Please kindly consider the environment before printing this e-mail and any attachments
Ova e-mail poruka i bilo koji njeni dodaci namenjeni su isključivo imenovanom primaocu. Može sadržati poverljive informacije koje mogu biti zaštićene čuvanjem poslovne tajne. Ukoliko niste imenovani primaoc (ili ovlašćeni u ime primaoca), ne smete kopirati ili koristiti ovu poruku ili bilo koji dodatak poruci te otkriti sadržaj poruke bilo kome drugome. U slučaju da Vam je ovaj e-mail poslan greškom, molimo da odmah obavestite pošiljaoca i izbrišete ovaj e-mail.
This e-mail message and any attachment are intended exclusively for the named addressee. They may contain confidential information which may also be protected by professional secrecy. Unless you are the named addressee (or authorised to receive for the addressee) you may not copy or use this message or any attachment or disclose the contents to anyone else. If this e-mail was sent to you by mistake please notify the sender immediately and delete this e-mail.
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