[cisco-voip] Phone/CM Locale Questions

Mon Apr 4 13:43:20 EDT 2011

Wes,

Once again, thank you for the excellent insight. Could I ask for one further clarification...

Your first answer states:

> When customer upgrades the firmware without upgrade their CUCM, they should install the POLI  with the same major.minor number with the new FW

The corollary of this is that if you update your CUCM (without a phone FW update) and install the new CUCM LI, you don't also need the POLI. Does that mean that the CUCM LIs also include POLIs? I note that the filesize of the CUCM LI is a factor of about 10x larger.

Regards

James. 
________________________________

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: 31 March 2011 16:31
To: Brown, James : Barclays Wealth
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phone/CM Locale Questions

Inline, ws.

On 3/30/2011 2:16 PM, James.Brown at barclayswealth.com wrote: 

	All,

	Is anyone else finding the documentation around locales slightly hit and miss?

ws: Yes.  Please voice this to your Cisco account team.  There is acute attention and action in the documentation arena at the moment.  Ears are open for customers who speak up.

	So far, I have...

	* Phone Only locales control the endpoint LCD language
	* CM Locales provide cadence and CCMUser language
	* CM Locales require an update with each CUCM major version
	* PO Locales require an update with the endpoint firmware

	Could anyone clarify whether a PO update really has to be applied when SCCP firmware is upgraded? 

ws: 

Q: Do I need to install a new Phone Only locale every time after I upgrade my IP phone firmware?

Localization team only releases Phone Only Locales for FW with changes on phone dictionaries or internationalization. In another words, we do not have POLI release for every FW release. When customer upgrades the firmware without upgrade their CUCM, they should install the Phone Only locale with the same major.minor number with the new  FW.  For example, if they upgrade the from FW 8.5.3 (with POLI 8.5.3) to FW 8.5.4, POLI 8.5.3 is also good for FW 8.5.4. If they upgrade FW from 8.5.4 to 9.0.1, they will need to install POLI 9.0.1. 

	And would this update need to be applied to all nodes, or just the TFTP servers? 

ws: 

Q: Do locales need to be installed on every Node?

Cisco Unified Communications Locale Installer MUST be applied to each and every Cisco Unified Communications Manager server in a cluster, starting with the publisher. After installation has completed, it is essential to reboot each and every platform in order for all user and network locale changes to become fully activated. 

Q: How to use Phone Only Locales?

Cisco Unified Communications Locale Installer for Cisco Unified IP Phones ensures localised phones are kept up-to-date with the latest dictionaries after the firmware is upgraded.  The full Cisco Unified Communications Locale Installer for Cisco Unified Communications Manager must be installed prior to installation of a Phone Only locale installer. For example, with CUCM 5.1 and Firmware 8.4.3, CUCM LI 5.1.x need to be installed first, then install Phone Only LI 8.4.3 for firmware updates. 

	Is a cluster reboot really needed, just to load a few additional dictionary files to the phones?

ws: 

Q: Do locales need to be installed on every Node?

Cisco Unified Communications Locale Installer MUST be applied to each and every Cisco Unified Communications Manager server in a cluster, starting with the publisher. After installation has completed, it is essential to reboot each and every platform in order for all user and network locale changes to become fully activated. 

	Thanks in advance for any assistance.

	Regards

	James.

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