[cisco-voip] UCCX Licensing

[Ryan Ratliff]

And to fix it just call in and have your license re-hosted with the new licensing mac address.  

-Ryan

On Apr 8, 2011, at 3:34 PM, Lelio Fulgenzi wrote:

There was some coverage on the list about what change will affect your license. This was anything like NTP server, DNS, domain, etc. I can't recall what it changed, but it might be the MAC address itself that it changes.

Have you or your IT admin team change _anything_ on this server? You can probably use the 28 days as a time reference...

Lelio


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)


From: "Frank Wakelin" <Frank_Wakelin at yvr.ca>
To: cisco-voip at puck.nether.net
Sent: Friday, April 8, 2011 11:24:37 AM
Subject: [cisco-voip] UCCX Licensing

Just when I thought my 2 months of fighting with licensing were over…
 
We’ve been running UCCX 8.0 for some time now with permanent licenses, but this morning when we logged in we were receiving a license warning message:
<image001.png>
 
The license MAC address contained in our license files (9accb978xxxx) and this WAS the license mac address of the UCCX primary server, but that appears to have changed.  I wouldn’t think that was possible but this cisco wiki appears to state that it is: http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login
 
I logged in to the CLI of both CCX servers, and the original MAC seems to have changed.
CCX Primary License MAC: 883f1357xxxx (from CLI ‘show status’)
CCX Secondary License MAC: 3cf75f1exxxx (from CLI ‘show status’)
 
I’ve contacted product support about this already but I was wondering if anyone else experienced this before.  Why did the license change?  How many more times can we expect the mac address to change and potentially cripple our deployment?
 
Frank Wakelin
Senior Technical Analyst, Information Technology Services

VANCOUVER AIRPORT AUTHORITY
DIRECT: 604.303.4797 |  CELL: 778.839.4693
 
WEB: WWW.YVR.CA  |  TWITTER: @YVRAIRPORT
<image002.jpg>
 
 

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