[cisco-voip] UCCX Licensing

[Erick]

Right, even on physical servers with 8.x

I had the license Mac change when just applying a su update to uccx 8.02.  Got new license rehosted on this one easily and same day. 

Also, had another client on 8.x just have theirs change when they made ldap ou change which isn't on the list. 

In both cases, no answers from cisco why the license Mac changed...


On Apr 8, 2011, at 3:26 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com> wrote:

> That’s correct. I have an MCS Server on 8.0 and it uses the License MAC
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> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
> 
> Timonium, MD 21093 
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
> 
> Visit us at www.heliontechnologies.com 
> Support Issue? Email support at heliontechnologies.com for fast assistance!
> 
>  
> 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
> Sent: Friday, April 08, 2011 4:22 PM
> To: Russell Chaseling
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] UCCX Licensing
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> With UCCX I believe the licensing mac is used regardless of whether the install is on a vm or not.
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> -Ryan
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> On Apr 8, 2011, at 3:35 PM, Russell Chaseling wrote:
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> Frank,
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> I’m gathering that if the MAC changed UCCX is installed on VMware – if so the MAC address is a hash of the following parameters & if any one of them is changed it will change the MAC and you will need to get your license reissued
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> Time zone
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> NTP server 1
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> NIC speed (or “auto”)
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> Hostname
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> IP Address
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> IP Mask
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> Gateway Address
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> Primary DNS
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> SMTP server (or “none”)
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> Certificate Information
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> Regards
> 
> Russell
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> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Frank Wakelin
> Sent: 08 April 2011 16:25
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] UCCX Licensing
> 
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> 
> Just when I thought my 2 months of fighting with licensing were over…
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> We’ve been running UCCX 8.0 for some time now with permanent licenses, but this morning when we logged in we were receiving a license warning message:
> 
> <image001.png>
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> The license MAC address contained in our license files (9accb978xxxx) and this WAS the license mac address of the UCCX primary server, but that appears to have changed.  I wouldn’t think that was possible but this cisco wiki appears to state that it is: http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login
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> I logged in to the CLI of both CCX servers, and the original MAC seems to have changed.
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> CCX Primary License MAC: 883f1357xxxx (from CLI ‘show status’)
> 
> CCX Secondary License MAC: 3cf75f1exxxx (from CLI ‘show status’)
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> I’ve contacted product support about this already but I was wondering if anyone else experienced this before.  Why did the license change?  How many more times can we expect the mac address to change and potentially cripple our deployment?
> 
>  
> 
> Frank Wakelin
> Senior Technical Analyst, Information Technology Services
> 
> VANCOUVER AIRPORT AUTHORITY
> 
> DIRECT: 604.303.4797 |  CELL: 778.839.4693
> 
>  
> 
> WEB: WWW.YVR.CA  |  TWITTER: @YVRAIRPORT
> 
> <image002.jpg>
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