[cisco-voip] WG: Phone reset issue

[Lelio Fulgenzi]

Does the phone recover? i.e. does it simply rehome?

Sent from my iPhone

On Apr 11, 2011, at 1:27 PM, Erich Novak <Erich.Novak at nts.eu> wrote:

> Hi scott,
> 
> I only experienced it on the new 2960S and 3750X switches at 3 different customers... All of them are on CUCM 8.5.1, all of them are on 12.2.55 IOS... At one Customer we also have a cat4500 on this switch the phones do not reset if you undock a notebook.
> 
> One customer cant even shutdown his computer, even though the PC LAN port is not going down.
> 
> Very strange.... 
> 
> Maybe one of the Cisco guys has more insight...
> 
> Brgds
> Erich
> 
> Am 11.04.2011 um 15:54 schrieb "Scott Voll" <svoll.voip at gmail.com>:
> 
>> What version of CM?  What version of 3560?  is it only the 12.2.55 IOS?  What causes this kind of problem?
>> 
>> Scott
>> 
>> On Mon, Apr 11, 2011 at 1:48 AM, Bernhard Albler <bernhard.albler at gmail.com> wrote:
>> Top of Head: CSCtn08126
>> 
>> CSCtn08126 Bug Details
>> 
>> Phone loses connection to primary when PC connection is unplugged
>> Symptom:
>> Phone Loses connection to primary cucm server when PC is unplugged from behind phone. Also, occurs when PC that is connected to phone is rebooted.
>> 
>> Conditions:
>> 
>> Occurs on 8.3.2 and 9.0.2 loads. 
>> 
>> Workaround:
>> 
>> No known workaround currently other than not unplugging PC. 8.1.3 Firmware is believed to not have the problem.
>> 
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>> 
>> 
> 
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