[cisco-voip] WG: Phone reset issue

[Erich Novak]

Sure, it just resets... as if you press the reset button in CUCM

brgds
Erich

Von: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Gesendet: Montag, 11. April 2011 21:00
An: Erich Novak
Cc: Scott Voll; cisco-voip at puck.nether.net
Betreff: Re: [cisco-voip] WG: Phone reset issue

Does the phone recover? i.e. does it simply rehome?

Sent from my iPhone

On Apr 11, 2011, at 1:27 PM, Erich Novak <Erich.Novak at nts.eu<mailto:Erich.Novak at nts.eu>> wrote:
Hi scott,

I only experienced it on the new 2960S and 3750X switches at 3 different customers... All of them are on CUCM 8.5.1, all of them are on 12.2.55 IOS... At one Customer we also have a cat4500 on this switch the phones do not reset if you undock a notebook.

One customer cant even shutdown his computer, even though the PC LAN port is not going down.

Very strange....

Maybe one of the Cisco guys has more insight...

Brgds
Erich

Am 11.04.2011 um 15:54 schrieb "Scott Voll" <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>>:
What version of CM?  What version of 3560?  is it only the 12.2.55 IOS?  What causes this kind of problem?

Scott
On Mon, Apr 11, 2011 at 1:48 AM, Bernhard Albler <bernhard.albler at gmail.com<mailto:bernhard.albler at gmail.com>> wrote:
Top of Head: CSCtn08126
CSCtn08126 Bug Details
Phone loses connection to primary when PC connection is unplugged

Symptom:
Phone Loses connection to primary cucm server when PC is unplugged from behind phone. Also, occurs when PC that is connected to phone is rebooted.

Conditions:

Occurs on 8.3.2 and 9.0.2 loads.

Workaround:

No known workaround currently other than not unplugging PC. 8.1.3 Firmware is believed to not have the problem.



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