[cisco-voip] WG: Phone reset issue

Lelio Fulgenzi lelio at uoguelph.ca
Mon Apr 11 16:58:25 EDT 2011


ok. thanks. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Erich Novak" <Erich.Novak at nts.eu> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Monday, April 11, 2011 3:35:48 PM 
Subject: AW: [cisco-voip] WG: Phone reset issue 




Sure, it just resets... as if you press the reset button in CUCM 



brgds 

Erich 





Von: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Gesendet: Montag, 11. April 2011 21:00 
An: Erich Novak 
Cc: Scott Voll; cisco-voip at puck.nether.net 
Betreff: Re: [cisco-voip] WG: Phone reset issue 




Does the phone recover? i.e. does it simply rehome? 

Sent from my iPhone 



On Apr 11, 2011, at 1:27 PM, Erich Novak < Erich.Novak at nts.eu > wrote: 





Hi scott, 





I only experienced it on the new 2960S and 3750X switches at 3 different customers... All of them are on CUCM 8.5.1, all of them are on 12.2.55 IOS... At one Customer we also have a cat4500 on this switch the phones do not reset if you undock a notebook. 





One customer cant even shutdown his computer, even though the PC LAN port is not going down. 





Very strange.... 





Maybe one of the Cisco guys has more insight... 





Brgds 


Erich 

Am 11.04.2011 um 15:54 schrieb "Scott Voll" < svoll.voip at gmail.com >: 




What version of CM? What version of 3560? is it only the 12.2.55 IOS? What causes this kind of problem? 





Scott 


On Mon, Apr 11, 2011 at 1:48 AM, Bernhard Albler < bernhard.albler at gmail.com > wrote: 

Top of Head: CSCtn08126 CSCtn08126 Bug Details 

	

Phone loses connection to primary when PC connection is unplugged 
	

Symptom: 
Phone Loses connection to primary cucm server when PC is unplugged from behind phone. Also, occurs when PC that is connected to phone is rebooted. 

Conditions: 

Occurs on 8.3.2 and 9.0.2 loads. 

Workaround: 

No known workaround currently other than not unplugging PC. 8.1.3 Firmware is believed to not have the problem. 	



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