[cisco-voip] search 911 call via CAR (CUCM 7)
Wes Sisk
wsisk at cisco.com
Fri Apr 15 18:03:47 EDT 2011
CAR cdr search may not search the error table. I believe this will work
from the CLI on the publisher:
run sql car select
callingpartynumber,origdevicename,finalcalledpartynumber from
tbl_billing_data where finalcalledpartynumber like '%911'
run sql car select
callingpartynumber,origdevicename,finalcalledpartynumber from
tbl_billing_error where finalcalledpartynumber like '%911'
Note the 2 queries hit 2 different tables.
Regards,
Wes
On 4/15/2011 2:10 PM, Burnam, William wrote:
>
> Hello All,
>
> I'm having a constant problem with users dialing 911 (by accident it
> seems). I need to pull records from CAR to show everyone in the
> system that has dialed 911, but I'm not having any luck. I can search
> by a user's extension and then sort through the records until I find
> the CDR record that shows the 911 call, but I'm not sure how I can
> simply search for ALL calls (all users) to 911 only. For reference
> I'm using CUCM 7. Can anyone help out with this?
>
> Thanks,
>
> Bill
>
> Description: cid:image001.jpg at 01CACCCA.108F0930
>
> Bill Burnam
>
> Systems Engineer, IT
>
> MAPEI Corp.
>
> 1144 E. Newport Center Drive
>
> Deerfield Beach, FL 33442
>
> (954) 246-8703
>
> _CONFIDENTIALITY NOTICE_
>
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>
>
>
> ------------------------------------------------------------------------
> ------------------------------------------------------CONFIDENTIALITY
> NOTICE ----------------------------------------------------
> THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS
> INFORMATION THAT IS CONFIDENTIAL AND IS INTENDED ONLY FOR
> THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT.
> IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT,
> YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW,
> DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION
> OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY
> PROHIBITED. IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR,
> PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND
> DELETE AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK
> YOU.
> ------------------------------------------------------------------------
>
>
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