[cisco-voip] search 911 call via CAR (CUCM 7)
Lelio Fulgenzi
lelio at uoguelph.ca
Fri Apr 15 17:35:37 EDT 2011
If I'm not mistaken, you should be able to search for 911 and get results. Just like you can search for any offnet number.
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
----- Original Message -----
From: "William Burnam" <WBurnam at mapei.com>
To: cisco-voip at puck.nether.net
Sent: Friday, April 15, 2011 2:10:26 PM
Subject: [cisco-voip] search 911 call via CAR (CUCM 7)
Hello All,
I’m having a constant problem with users dialing 911 (by accident it seems). I need to pull records from CAR to show everyone in the system that has dialed 911, but I’m not having any luck. I can search by a user’s extension and then sort through the records until I find the CDR record that shows the 911 call, but I’m not sure how I can simply search for ALL calls (all users) to 911 only. For reference I’m using CUCM 7. Can anyone help out with this?
Thanks,
Bill
Description: cid:image001.jpg at 01CACCCA.108F0930
Bill Burnam
Systems Engineer, IT
MAPEI Corp.
1144 E. Newport Center Drive
Deerfield Beach, FL 33442
(954) 246-8703
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------------------------------------------------------CONFIDENTIALITY NOTICE ---------------------------------------------------- THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS CONFIDENTIAL AND IS INTENDED ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND DELETE AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK YOU.
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