[cisco-voip] 8961 phones on CUCM 8.0.3 Not processing calls out after a few minutes

[Jorge L. Rodriguez Aguila]

Well, I upgraded the firmware, It seems to be two phones as the other 6 8961's are not presenting this problem. I'm going to chuck it to corrupted firmware, I will try to factory reset them and RMA them if they keep doing that.

Jorge

-----Original Message-----
From: Paul [mailto:asobihoudai at yahoo.com] 
Sent: Saturday, April 16, 2011 5:58 PM
To: Jorge L. Rodriguez Aguila
Subject: Re: [cisco-voip] 8961 phones on CUCM 8.0.3 Not processing calls out after a few minutes

what steps have you tried so far besides resetting the RL?


________________________________
From: Jorge L. Rodriguez Aguila <jorge.rodriguez at netxar.com>
To: "Cisco-Voip (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net>
Cc: voip-freaks <voip-freaks at netxar.com>
Sent: Saturday, April 16, 2011 12:09 PM
Subject: [cisco-voip] 8961 phones on CUCM 8.0.3 Not processing calls out after a few minutes



We are deploying a few 8961s at a site, these are connected
to a CUCM that uses an IP2IP GW doing H.323 with CUCM and SIP with service
provider. Other phones work perfectly, the 8961 will not get calls out, I reset
the Route List (same one used by all phones) and I can get calls out after a bit,
15 to 20 mins later, same condition happens.

CUCM is 8.0.3.20000-2
8961 fw is sip8961.9-0-3

Any help is appreciated;

Jorge Rodriguez, CCNP-Voice
Senior Voice/Data Consultant
Netxar Technologies
Jorge.rodriguez at netxar.com
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