[cisco-voip] CM 4.2 upgrade to 8.0

[Buchanan, James]

On the Attendant Console front, if your users are using the old Attendant Console, make sure you show them an evaluation of the new Attendant Console prior to migrating. Also, depending upon the number of users, you may need something larger than the Business version. The replacement Attendant Console has a different look and feel than the old Attendant Console and may not be suited to your needs. 

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com 
CCIE #25863, Voice


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robert Hass
Sent: Thursday, April 21, 2011 4:01 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CM 4.2 upgrade to 8.0

Hi
We're planning to upgrade our CallManger 4.2 to new version eg. 8.0.
Our current solution are two MCS 7825I3 servers (publisher and subscriber).
On subscriber we also have IPCC which providing simple IVR for users.

How can we provide IVR after upgrade 8.0 ? I wondering if I have to have separate server for this purpose for IPCC ?
Can I have CER (Emergency Responder) for simple IVR ?
Is CER requires separate server ?

What about upgrade existing Attendant Console users after migration to
8.0 ? As far As I know I have to buy licenses for Business Attendant Console for each user.

Thanks
Robert
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