[cisco-voip] 7962G Phone with 7915 12-Button Expansion Module - When Pressing 2nd Page Button on 7915 Get 'This Key is Not Active'

[Buchanan, James]

You should have configured the 24-button module on the Phone Configuration page.

Thanks,

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andy Backus
Sent: Tuesday, August 02, 2011 12:01 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7962G Phone with 7915 12-Button Expansion Module - When Pressing 2nd Page Button on 7915 Get 'This Key is Not Active'

I have a 7962G with 7915 12 button 7915 expansion module which should be able to page to a 2nd 12 button display.
When using page 2 button, get key not active.  Load file is SCCP42.9-1-1SR1S; Call Manager version is CCMBE8.5.

Any ideas here would be greatly appreciated.

Thanks
Andy
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