[cisco-voip] Cisco IP Phones Problem

[Lelio Fulgenzi]

Thanks Ryan - That answers my question about how the default load is changed. 

But raises another one, if the last COP you installed was SIP, but you want the default load to be SCCP, how do you go about changing it? Can you simply reinstall the latest SCCP load again? 

Thanks, Lelio 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Ryan Ratliff" <rratliff at cisco.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>, "cisco-voip (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net> 
Sent: Thursday, August 4, 2011 9:25:35 AM 
Subject: Re: [cisco-voip] Cisco IP Phones Problem 

If you did a factory reset and the phone switched to a SIP load then it just means the default load on the TFTP server was SIP. This will be determined by the last load file you installed via cop file on the server. 



-Ryan 


On Aug 4, 2011, at 9:20 AM, Lelio Fulgenzi wrote: 


That's bizarre. All the documentation still refers to that key sequence. I wonder if it's something to do with the CCM config that says upgrade to SIP if no SCCP phone exists. 

Were these phones configured in CCM? 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Jason Aarons (AM)" < jason.aarons at dimensiondata.com > 
To: "Lelio Fulgenzi" < lelio at uoguelph.ca > 
Cc: "cisco-voip ( cisco-voip at puck.nether.net )" < cisco-voip at puck.nether.net > 
Sent: Thursday, August 4, 2011 9:13:57 AM 
Subject: RE: [cisco-voip] Cisco IP Phones Problem 



Nope. Saw it with 7942 phones last year with 8.5x load at a customer. I thought I bricked the phone. Did it again. Bricked another phone. Did RMAs as no one could tell me what was wrong. Next customer I did same, noticed under Settings > Device Info it was a SIP load on the phone and put 1-1 together. 


Maybe if it’s unplugged from network it won’t do that? Not sure. 






From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Thursday, August 04, 2011 9:11 AM 
To: Jason Aarons (AM) 
Subject: Re: [cisco-voip] Cisco IP Phones Problem 




are you joking? 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----

From: "Jason Aarons (AM)" < jason.aarons at dimensiondata.com > 
To: "Adewale2" < adewale2 at yahoo.com >, cisco-voip at puck.nether.net 
Sent: Thursday, August 4, 2011 9:09:04 AM 
Subject: Re: [cisco-voip] Cisco IP Phones Problem 



That no longer does a factory reset, you just changed to a SIP load. 


Register the device in callmanager as a SIP device, then delete and create it as a SCCP device, let it register and it will change loads back to SCCP. 


I’m not sure what the new factory default sequence is, but whoever decided to change the sequence should be reprimanded. It tooks me awhile to figure out what was happening when I thought I was reseting phones back to factory default. 


Other option is to RMA the phone and get a SCCP back. 



Jason Aarons 
Consultant 
Dimension Data 
904-338-3245 mobile 




From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Adewale2 
Sent: Thursday, August 04, 2011 8:59 AM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] Cisco IP Phones Problem 




Hello , 

I am having problem with Cisco IP Phones i used factory reset ( 123456789*0#) for; It is just showing Upgrading and Cisco Logo. 

Could anyone advice on what to do please 




Thanks in Advance 


Addy 


itevomcid 

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