[cisco-voip] UCM 8 phone config files, weird service URL problem

[Wes Sisk]

A phone service is added in CM and users can subscribe.  When a user 
subscribes they supply user specific credentials. This creates a record 
in the the database that assembles the URL and all parameters unique to 
the user.

Now, if an admin figures out the base URL is incorrect they can correct. 
However, that does not correct the URL for every user that previously 
subscribed to the service.

Looks like some progress has been made on this:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/b06phsrv.html#wpmkr1032683
"If the service was modified after subscriptions existed, click Update 
Subscriptions to rebuild all user subscriptions. You must update 
subscriptions if you changed the service URL, removed a phone service 
parameter, or changed the Parameter Name for a phone service parameter. "

Regards,
Wes


On 8/5/2011 10:41 AM, Carlos G Mendioroz wrote:
> Hi,
> I've run into a weird problem where a phone was using a bad URL to
> access a service. /emapp/EMappServlet instead of /emapp/EMAppServlet.
>
> That should be a user (admin) typo, but the curious thing was that the
> phone next to it was using the right URL.
> I'm trying to understand how that could have happened. Any ideas ?
>
> On a related issue, is there any way to look at the phone
> configuration files ?
>
> I'd appreciate any info. Thanks in advance.