[cisco-voip] UCM 8 phone config files, weird service URL problem

[Carlos G Mendioroz]

That makes sense. Thanks a bunch!
Any pointers to config file location/access ? (Not that I'm abusing
of your knowledge :)

-Carlos

Wes Sisk @ 5/8/2011 12:25 -0300 dixit:
> A phone service is added in CM and users can subscribe.  When a user 
> subscribes they supply user specific credentials. This creates a record 
> in the the database that assembles the URL and all parameters unique to 
> the user.
> 
> Now, if an admin figures out the base URL is incorrect they can correct. 
> However, that does not correct the URL for every user that previously 
> subscribed to the service.
> 
> Looks like some progress has been made on this:
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/b06phsrv.html#wpmkr1032683 
> 
> "If the service was modified after subscriptions existed, click Update 
> Subscriptions to rebuild all user subscriptions. You must update 
> subscriptions if you changed the service URL, removed a phone service 
> parameter, or changed the Parameter Name for a phone service parameter. "
> 
> Regards,
> Wes
> 
> 
> On 8/5/2011 10:41 AM, Carlos G Mendioroz wrote:
>> Hi,
>> I've run into a weird problem where a phone was using a bad URL to
>> access a service. /emapp/EMappServlet instead of /emapp/EMAppServlet.
>>
>> That should be a user (admin) typo, but the curious thing was that the
>> phone next to it was using the right URL.
>> I'm trying to understand how that could have happened. Any ideas ?
>>
>> On a related issue, is there any way to look at the phone
>> configuration files ?
>>
>> I'd appreciate any info. Thanks in advance.

-- 
Carlos G Mendioroz  <tron at huapi.ba.ar>  LW7 EQI  Argentina