[cisco-voip] Odd hunting issue

[Wes Sisk]

I don't want to jump to conclusions but this comes to mind:
CSCto78441    7962 phones are going off-hook and then on-hook 400 
milliseconds later

Regards,
Wes

On 8/9/2011 4:18 PM, Robert Singleton wrote:
> On 08/09/2011 01:12 PM, Wes Sisk wrote:
>> Sounds like an anomaly with the device or the user of the device.  
>> What type of is it?
> All instruments at the site are 7962G hardware revision 12.0. Switch 
> is WS-C3560-24PS running 12.2(25)SEB2; router is 2811 running 12.4(9)T1.
>>   If you're seeing it in CDR that means the call either got connected 
>> or disconnected with an abnormal cause code. What was the cause code 
>> and origin of the cause code in CDR?
> I'm sorry, I meant to mention that in my posting... all these calls 
> show normal codes, always code 0 on origin and 16 on the destination. 
> The duration is usually 0 (XX below) but about one in seven showed 1 
> second. Ring and talk time always add up to 1 second.
>
> orig dest  date       time      ring  talk   orginator       destination
>   0   16   Tue Aug  9 10:57:20     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 10:57:31     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 10:57:41     0     1   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 10:57:48     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 10:59:33     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 10:59:37     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:03:03     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:04:17     0     1   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:05:49     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:07:39     0     1   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:08:26     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:08:26     2    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:08:45     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:08:53     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:08:58     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:12:06     9    XX      2033001      2083000
>   0   16   Tue Aug  9 11:12:37     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:12:41     0     1   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:13:12     1    XX      2000785      2083000
>   0   16   Tue Aug  9 11:13:54     1    XX   NPANXXNNNN      2083000
>   0   16   Tue Aug  9 11:15:00     0     1   NPANXXNNNN      2083000
>
> Also, just in case I didn't make it clear, pulling the one device out 
> of the line group stopped the issue, even after putting the device 
> back in the the line group. It is not doing it at all now.
>
> I should have turned on traces while it was happening, but that didn't 
> occur to me at the time :/
>
> Robert
>
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