[cisco-voip] Cisco UCCX Agent Versioning

Mike King me at mpking.com
Wed Aug 17 09:49:51 EDT 2011


Interesting.  I wonder if there is an upgrade bug after SR5.  I was on
6.6.1.400 when I was on SR4.  After we went to SR5, there was no Agent
upgrade prompt.  But my VAR convinced me that I should uninstall, and
reinstall from the UCCX box, since the agents were not upgrading.  He said
the correct version should be 6.6.1.54.  We've removed and re-installed all
our agents this morning, so they are all version 6.6.1.54 now.

My concern is that 6.6.1.54 seems like a very low Build number compared to
6.6.1.400.  We're going to 8.0 Friday, so I'm just hoping the wheels don't
fall off till then.  (We needed SR5 to run the tool to get us to 8.0)

On Wed, Aug 17, 2011 at 8:53 AM, Rasim Duric <rduric at uoguelph.ca> wrote:

> My versions are the same as yours, i.e. 7.0(1)SR05_Build504 and 6.6.1.400.
> ****
>
> ** **
>
> Rasim Duric****
>
> Network Analyst (CCS)****
>
> University of Guelph****
>
> Guelph, N1G 2W1, ON****
>
> 519-824-4120x53146****
>
> rduric at uoguelph.ca****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Mike King
> *Sent:* August-17-11 12:30 AM
> *To:* Cisco VoIPoE List
> *Subject:* [cisco-voip] Cisco UCCX Agent Versioning****
>
> ** **
>
> We just applied SR5 to our 7.0(1)SR05_Build504****
>
> ** **
>
> It doesn't appear that our agents are upgrading.****
>
> ** **
>
> My agents currently have 6.6.1.400.****
>
> ** **
>
> My VAR is saying that it should be 6.6.1.54****
>
> ** **
>
> That just seems backwards to me.****
>
> ** **
>
> Any comments?****
>
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