[cisco-voip] UCCX HA expectations

Daniel dan.voip at danofive.id.au
Sat Aug 20 20:20:33 EDT 2011


Could you explain this a bit more please?

Are you saying that with CCX and CAD the failover time is 2min+ but with CCE
its not?

CCX and CAD failover 2min+

CCE and CTI-OS agent soft phone is faster?


On Sat, Aug 20, 2011 at 2:40 PM, Dennis Heim <Dennis.Heim at cdw.com> wrote:

>  That is pretty much CAD, failover time is pretty long. Within the CCE
> folks where they have the option of CTI-OS, this is one of the reasons they
> recommend against cad is the 2 minute+ failover time.****
>
> ** **
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 10610 9th Place
> Bellevue, WA 98004
>
> 317.569.4255 Single Number Reach
> 317.569.4201 Fax
> dennis.heim at cdw.com*
> *cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
> ****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Daniel
> *Sent:* Friday, August 19, 2011 5:16 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] UCCX HA expectations****
>
> ** **
>
> Hi All,****
>
> ** **
>
> We're currently testing HA on two new UCCX 8.5.1 boxes. If we pull the
> network cable out of the primary server the desktop CAD takes more than 3
> minutes to recognise this outage and connects to the secondary. During this
> time of between 3 - 5 minutes the CAD is completely unresponsive, it
> eventually connects to the secondary and all is good. Also while the primary
> is down if you start CAD fresh and login it also takes some time. Once we
> put the network cable back in the fallback to the primary on CAD is instant.
> ****
>
> ** **
>
> Are these normal results? is this expected?****
>
> ** **
>
> thanks,****
>
> ** **
>
> Daniel****
>
> ** **
>
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