[cisco-voip] what is the name of the prompt file in cue that says the default "welcome to the automated attendant. if you know the...."

[Rasim Duric]

It can be changed. Upload the prompt and while in CUE Administration ->
Voice Mail -> Auto Attendant...

 

Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of sam singapore
Sent: August-24-11 5:54 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] what is the name of the prompt file in cue that
says the default "welcome to the automated attendant. if you know the...."

 

Hi, 

I know that the "welcome to automated attendant" is coming from
AAWelcome.wav.

What I am looking is to change the prompt/wav that says "If you know the
phone number of the person you are trying to reach ... " 


Thanks,
Sam.

On Wed, Aug 24, 2011 at 5:44 PM, sam singapore <sam4sg at gmail.com> wrote:

Hi All, 

What is the name of the prompt file in cue that says the default "welcome
to the automated attendant. if you know the phone number of the person you
are trying to reach, you may dial it anytime... " 

cue# show ccn prompts 

Name:                            AABusinessClosed.wav
Language:                      en_GB
Last Modified Date:        Mon Aug 15 17:53:22 BST 2005
Length in Bytes:              21790

Name:                          AABusinessOpen.wav
Language:                     en_GB
Last Modified Date:          Mon Aug 15 17:53:23 BST 2005
Length in Bytes:              1638

Name:                         AAHolidayPrompt.wav
Language:                     en_GB
Last Modified Date:           Mon Aug 15 17:53:25 BST 2005
Length in Bytes:              19860


Name:                         AAWelcome.wav
Language:                     en_GB
Last Modified Date:           Sat Aug 13 22:25:37 BST 2005
Length in Bytes:              15088

Name:                         AASPlayExtensions.wav
Language:                     en_GB
Last Modified Date:           Mon Aug 15 17:53:27 BST 2005
Length in Bytes:              75220


and can this prompt be changed ? 


Thanks,
Sam

 

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