[cisco-voip] what is the name of the prompt file in cue that says the default "welcome to the automated attendant. if you know the...."

sam singapore sam4sg at gmail.com
Wed Aug 24 10:42:53 EDT 2011


Hi Rasim,

Thank you for replying.
I have downloaded and listened to all the prompts listed.
There is no prompt that says "If you know the phone number of the person you
are trying to reach .. ."


Thanks,
Sam

On Wed, Aug 24, 2011 at 8:41 PM, Rasim Duric <rduric at uoguelph.ca> wrote:

> It can be changed. Upload the prompt and while in CUE Administration ->
> Voice Mail -> Auto Attendant...****
>
> ** **
>
> Rasim Duric****
>
> Network Analyst (CCS)****
>
> University of Guelph****
>
> Guelph, N1G 2W1, ON****
>
> 519-824-4120x53146****
>
> rduric at uoguelph.ca****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *sam singapore
> *Sent:* August-24-11 5:54 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] what is the name of the prompt file in cue
> that says the default "welcome to the automated attendant. if you know
> the...."****
>
> ** **
>
> Hi,
>
> I know that the "welcome to automated attendant" is coming from
> AAWelcome.wav.
>
> What I am looking is to change the prompt/wav that says "If you know the
> phone number of the person you are trying to reach ... "
>
>
> Thanks,
> Sam.****
>
> On Wed, Aug 24, 2011 at 5:44 PM, sam singapore <sam4sg at gmail.com> wrote:**
> **
>
> Hi All,
>
> What is the name of the prompt file in cue that says the default "welcome
> to the automated attendant. if you know the phone number of the person you
> are trying to reach, you may dial it anytime... "
>
> cue# show ccn prompts
>
> Name:                            AABusinessClosed.wav
> Language:                      en_GB
> Last Modified Date:        Mon Aug 15 17:53:22 BST 2005
> Length in Bytes:              21790
>
> Name:                          AABusinessOpen.wav
> Language:                     en_GB
> Last Modified Date:          Mon Aug 15 17:53:23 BST 2005
> Length in Bytes:              1638
>
> Name:                         AAHolidayPrompt.wav
> Language:                     en_GB
> Last Modified Date:           Mon Aug 15 17:53:25 BST 2005
> Length in Bytes:              19860
>
>
> Name:                         AAWelcome.wav
> Language:                     en_GB
> Last Modified Date:           Sat Aug 13 22:25:37 BST 2005
> Length in Bytes:              15088
>
> Name:                         AASPlayExtensions.wav
> Language:                     en_GB
> Last Modified Date:           Mon Aug 15 17:53:27 BST 2005
> Length in Bytes:              75220
>
>
> and can this prompt be changed ?
>
>
> Thanks,
> Sam****
>
> ** **
>
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