[cisco-voip] Strange Problem with Cisco Phone power

[AbdusSaboor Khan]

So I just did that and here what happens,

I shut down the computer attached to Phone, nothing happens, when I power up
the Computer, phone goes to power down and then registered itself.

Thanks for your Time to looking into this



On Wed, Aug 24, 2011 at 8:25 AM, Erich Novak <Erich.Novak at nts.eu> wrote:

>  Hi,****
>
> ** **
>
> the phone loses connection and then resets itself, it does not switchover
> as in an outage!****
>
> ** **
>
> You can check your switch config for „energywise“ , but from the log file
> it looks like the bug ->****
>
> ** **
>
> 1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down
> 1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on
> port Fa0/18, port set to untrusted.
> 1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up
> 1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to up
> 1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/18****
>
> ** **
>
> The phone is coming back after the pc is unplugged or shutdown?****
>
> ** **
>
> Brgds****
>
> Erich****
>
> ** **
>
> *Von:* AbdusSaboor Khan [mailto:saboor.khan at gmail.com]
> *Gesendet:* Mittwoch, 24. August 2011 14:18
> *An:* Erich Novak
> *Cc:* Cisco VoIP List
> *Betreff:* Re: [cisco-voip] Strange Problem with Cisco Phone power****
>
> ** **
>
> Thanks Erich, the problem is Phone is powering down, if it loses the
> connection would different, how you check it is energy wise setup?
>
>
> Here is the log on switch:
> d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/21,
> changed state to down
> 6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/21, changed state to down
> 6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected
> on port Fa0/21, port set to untrusted.
> 6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/21, changed state to up
> 6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/21,
> changed state to up
> 6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/20,
> changed state to down
> 6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/20, changed state to down
> 6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected
> on port Fa0/20, port set to untrusted.
> 6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/11,
> changed state to down
> 6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/11, changed state to down
> 6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/20, changed state to up
> 6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/20,
> changed state to up
> 6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/11, changed state to up
> 6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/11,
> changed state to up
> 6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected
> on port Fa0/11, port set to untrusted.
> 6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/21, port trust enabled.
> 6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/20, port trust enabled.
> 6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/11, port trust enabled.
> 6d11h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to down
> 6d11h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down
> 6d11h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up
> 6d11h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected
> on port Fa0/18, port set to untrusted.
> 6d11h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to up
> 6d11h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/18, port trust enabled.
> 6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected
> on port Fa0/18, port set to untrusted.
> 6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/18, port trust enabled.
> 6d12h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to down
> 6d12h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down
> 6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected
> on port Fa0/18, port set to untrusted.
> 6d12h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up
> 6d12h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to up
> 6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/18, port trust enabled.
> 1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to down
> 1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down
> 1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up
> 1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on
> port Fa0/18, port set to untrusted.
> 1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to up
> 1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/18, port trust enabled.
> 1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to down
> 1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down
> 1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on
> port Fa0/18, port set to untrusted.
> 1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up
> 1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18,
> changed state to up
> 1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port
> Fa0/18, port trust enabled.
>
>
> Regards,
>
> Abdul
>
>
> ****
>
> On Wed, Aug 24, 2011 at 7:32 AM, Erich Novak <Erich.Novak at nts.eu> wrote:**
> **
>
> Hi,****
>
>  ****
>
> maybe you’re hitting this bug :
> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn08126
> ****
>
> it’s fixed in 9.2(1)****
>
>  ****
>
> or do you want to use energywise to power down the phones when you
> unplug/shutdown your computer ?****
>
>  ****
>
>  ****
>
> brgds****
>
> Erich****
>
>  ****
>
> *Von:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *Im Auftrag von *AbdusSaboor Khan
> *Gesendet:* Mittwoch, 24. August 2011 03:29
> *An:* Cisco VoIP List
> *Betreff:* [cisco-voip] Strange Problem with Cisco Phone power****
>
>  ****
>
> Hi Team,****
>
>  ****
>
> I have very strange problem , the laptops or computer attached to Cisco
> Phones mostly 7962, when it shutting down it can power down the Cisco phone
> too, any one goes through with this.****
>
>  ****
>
> Swicth 3560V2 POE,****
>
> Cisco 7962****
>
>  ****
>
>  ****
>
> Regards,****
>
>  ****
>
> A Saboor****
>
> ** **
>
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