[cisco-voip] Restore for Cisco Voice Server

Tue Aug 30 00:10:13 EDT 2011

What version of UCCX?  

-Ryan

On Aug 29, 2011, at 11:58 PM, davidytk wrote:

Hi Ryan

From UCCX system, we are running in HA. If either (first node / second node) crash. We need to replace a new server. How can I rejoin the HA service after I clear install the server.

I can’t find any document related to restore whole system (for clear server). Is it only restore the update configuration and the HA will auto synchronized.

Thanks
Best Regards
David

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Tuesday, August 30, 2011 12:02 AM
To: davidytk
Cc: 'Nathan Richie'; cisco-voip at puck.nether.net; ccielab at groupstudy.com
Subject: Re: [cisco-voip] Restore for Cisco Voice Server

As with most things there is a gap between what you can do and what you should do.  With voice servers and UC applications the latter group includes those things that Cisco will help you with should you try it and something goes wrong.

Only the DRS backup and restore process on cisco.com is supported by TAC.  Any other method you choose to try (hd cloning, ghost, pulling a drive from a raid array, etc) may work for you but has not been tested by anyone in Cisco and TAC won't help you with issues deriving from such a restore.

-Ryan

On Aug 28, 2011, at 1:04 AM, davidytk wrote:

Hi Nathan

From UCCX/CUCM/UC system, if whole server (first node / second node) crash,
I need to replace a server. Can you do the following thing to resume
immediately.

1.     Hard disk clone for the whole system (windows & UCCX) before crash
2.     If either server crash, I insert the clone hard disk to the replaced
server.
3.     Restore the configuration from DRS and resume the service.

Can anyone advise?

Thanks
Best Regards
David

-----Original Message-----
From: Nathan Richie [mailto:nathanr at boice.net] 
Sent: Sunday, August 28, 2011 2:44 AM
To: davidytk; cisco-voip at puck.nether.net; ccielab at groupstudy.com
Subject: RE: Restore for Cisco Voice Server

Have you checked the Disaster/Recovery Guides for these servers?  They have
all the information you need.  In my opinion, it is very straight forward
and works really well.

Regards,

Nathan Richie
CCIE #27910

-----Original Message-----
From: nobody at groupstudy.com [mailto:nobody at groupstudy.com] On Behalf Of
davidytk
Sent: Saturday, August 27, 2011 10:22 AM
To: cisco-voip at puck.nether.net; ccielab at groupstudy.com
Subject: Restore for Cisco Voice Server

Hi Team

I would like any step for restore the publisher for Callmanager , Unity
Connection and UCCX in case the system crash. I have the configuration of
each for the server. Any tricky step for restore the publisher ?

Thanks

Best Regards

David

Blogs and organic groups at http://www.ccie.net

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