[cisco-voip] nested menus in CUCME B-ACD

[Abebe Amare]

Thanks a lot for the info, Chris.

Abebe

On Tue, Dec 6, 2011 at 3:35 AM, Chris Martin <clm.ccie at gmail.com> wrote:

> I don't believe so, but if that router also has voicemail integrated you
> could use it for the AA then transfer to a B-ACD extension to allow queuing.
>
> HTH,
> Chris
>
> On Mon, Dec 5, 2011 at 10:24 AM, Abebe Amare <abucho at gmail.com> wrote:
>
>> Dears,
>>
>> Does the CUCME B-ACD application support nestd menus/prompts, i.e. press
>> 1 for Sales, then press 1 for new sales 2 for old sales?
>>
>> what I know is that with each menu options, it goes to a hunt-group queue.
>>
>> regards,
>>
>> Abebe Amare
>>
>> Network Engineer, VivaCell
>>
>>
>>
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net
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>>
>>
>
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