[cisco-voip] nested menus in CUCME B-ACD

[Chris Martin]

I don't believe so, but if that router also has voicemail integrated you
could use it for the AA then transfer to a B-ACD extension to allow queuing.

HTH,
Chris

On Mon, Dec 5, 2011 at 10:24 AM, Abebe Amare <abucho at gmail.com> wrote:

> Dears,
>
> Does the CUCME B-ACD application support nestd menus/prompts, i.e. press 1
> for Sales, then press 1 for new sales 2 for old sales?
>
> what I know is that with each menu options, it goes to a hunt-group queue.
>
> regards,
>
> Abebe Amare
>
> Network Engineer, VivaCell
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20111205/e936efa2/attachment.html>