[cisco-voip] nested menus in CUCME B-ACD

Abebe Amare abucho at gmail.com
Mon Dec 5 11:24:11 EST 2011


Dears,

Does the CUCME B-ACD application support nestd menus/prompts, i.e. press 1
for Sales, then press 1 for new sales 2 for old sales?

what I know is that with each menu options, it goes to a hunt-group queue.

regards,

Abebe Amare

Network Engineer, VivaCell
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