[cisco-voip] Cius Feedback?

Ryan Ratliff rratliff at cisco.com
Mon Dec 12 12:00:03 EST 2011


> I'm not quote running the latest firmware, looks like 9.2.2 just came
> out recently. I have some smartnet fun to deal with now as these
> tablets weren't put on our regular contract - so now I can't download
> the latest firmware for it. Don't get me started on the SNAFU that is
> contract management. Running 9.2.1SR2-21SEC right now.

One issue you'll have is that you cannot purchase Smartnet on a Cius.  It's warranty or accidental damage protection.  IMO the software coverage on your CUCM should get you phone load downloads but I've no idea if that translates to reality in any way.

-Ryan

On Dec 9, 2011, at 4:39 PM, Ed Leatherman wrote:

Hi Jeff,

We have a few Cius's (Cius'? Ciusi?) testing out as well. Also a
higher ed environment.

I'm not quote running the latest firmware, looks like 9.2.2 just came
out recently. I have some smartnet fun to deal with now as these
tablets weren't put on our regular contract - so now I can't download
the latest firmware for it. Don't get me started on the SNAFU that is
contract management. Running 9.2.1SR2-21SEC right now.

I'm seeing some of the same experiences you are re:battery life and
hope that subsequent firmware improves this.

I totally understand your thoughts around upper management, grandkids,
and fruit ninja. I'm not even going to bother introducing this to
those folks yet (luckily we have other options).

My whole thought process around rolling this out (if there is enough
interest in the platform) is to try and manage expectations with what
it will do - ie: this is for communications, citrix access, etc, it's
not going to be a swiss army knife tablet. I don't see most of our
upper level management getting these at least initially... maybe when
the 3G/4G models are widely available. We're looking at nurses/health
care workers, IT users, and some other types of use cases for them
right now.

The couple business apps that I have been using on it (Evernote, a
little bit of Citrix) seem to work OK for me. I like the
email/calendar clients well enough.

Would be neat if on a video call you could flip the video input over
to the other camera (to show someone something). If that's possible I
haven't figured that out yet.


On Fri, Dec 9, 2011 at 12:24 PM, Jeffrey Ollie <jeff at ocjtech.us> wrote:
> On Fri, Dec 9, 2011 at 11:14 AM, Chris Ward (chrward) <chrward at cisco.com> wrote:
>> As a Cisco employee I am obligated to ask, what load of CIUS are you
>> running? :-)
> 
> I believe it is 9.2.1.
> 
>> 1, 2, and possibly 3 on your list could be improved with a new load
>> which you would need to apply from a CUCM. I believe 9.2.2 is out with
>> 9.2.3 on the way.
> 
> Our CallManagers are too old to support the Cius.  Until I can get the
> cluster upgraded (I'm hoping in a few months) is there a way to
> upgrade the Cius?
> 
>> Part of #2 won't be repaired with a new load and you are right it has to
>> do with Intel vs ARM.
>> 
>> #4 is a perspective thing. From an Android fanboy perspective (which I
>> am) 2.2 is ancient, although I remember when my Incredible got 2.2 and
>> how excited I was to get the latest/greatest. But from an enterprise
>> feature set mindset 2.2 vs. 2.3 vs. 3.X doesn't matter much. Most of the
>> enterprise value of CIUS comes from the development that has been done
>> on top of the platform, not the platform version itself. But point
>> taken.
> 
> In our environment (higher ed) the "enterprisey" aspects will be
> appreciated but will they be enough?  I can just see the reactions
> when the President finds out that his grandkids can't play Fruit Ninja
> on his new tablet.  I'm really interested to see how it all fits
> together.
> 
>> Ok, Cisco obligations are done, continue your discussion... :-)
> 
> Thanks for the input.
> 
> --
> Jeff Ollie
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip



-- 
Ed Leatherman

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