Dears, What are the parameters you gather as a key performance indicator (KPI) for - CUCM - Unity - PRI lines - UCCX from a technical administration perspective.. thanks in advace, Abebe Amare -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20111223/56bbdc3a/attachment.html>