[cisco-voip] how do calling party transformations work anyways?
Dennis Heim
Dennis.Heim at cdw.com
Mon Dec 26 13:59:22 EST 2011
From my experience with transformation patterns, this is what I have noticed…
Calling Number Transformation on a phone – For OnNet calls, will transform the number the calling number, but ignores mid-call events/updates such as being transferred. In the case of a call transfer the full untransformed number will show on the phone. In the case of incoming PSTN calls, this will change the way the number appears, such as stripped off the area code for local number, if users are only used to seeing 7 digits, etc. This is not the number that will appear in the directories.
Called Transformation on a phone – IP On-net calls are not affected. If Phone A, calls, Phone B, it will always show the full extension of phone B, unless you use a translation pattern.
Calling Number Transformation on a gateway – Used to globalize the incoming number, such as adding a “+” or a “9” or whatever you want to do so the user would not need to do edit dial. For incoming calls, the transformed number would determine what shows up in the phone directory’s (missed calls, etc).
Called Number Transformation on a gateway -- – Prior to the call being sent to the gateway, the transformation pattern will impact call routing, such as gateway localization, removing the “+”, adding a “1” or remove a “1” or removing the area codes.
Dennis Heim
Senior Engineer (Unified Communications)
CDW Advanced Technology Services
10610 9th Place
Bellevue, WA 98004
425.310.5299 Single Number Reach (WA)
317.569.4255 Single Number Reach (IN)
317.569.4201 Fax
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, December 23, 2011 1:45 PM
To: Mike Lydick
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] how do calling party transformations work anyways?
My end goal was to be able to display the internal extension on calls to remote destinations configured in the remote destination profile. This would allow people to know exactly which extension is calling them rather than the generic external calling mask programmed on each phone.
I'm actually testing things on a 7940, but I can probably try things on a 7942 to see if I can at least get a baseline.
I guess if this doesn't pan out, I could create a route pattern with a special filter for all remote destinations which includes uses XXXXX as the mask and see how calls would be presented, but I'm guessing that would affect off-campus calls being routed to that device as well.
Lelio
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
________________________________
From: "Mike Lydick" <mike.lydick at gmail.com<mailto:mike.lydick at gmail.com>>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>, cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Friday, December 23, 2011 12:41:27 PM
Subject: Re: [cisco-voip] how do calling party transformations work anyways?
So are you trying to localized the calling number? Just for the phone display. This will be applied to the phone.
2 setting, the latter disables or ignores the first.
Calling party Transformation CSS drop down
Use device Pool Calling Party Transformation
My experience is that older generation phones do not support this feature or not consistently. Spent quite a few hrs on with TAC trying to get this to work with 7941/7961/7921 and had varied results. 79x2 -79x5 this works well.
The transformation affects just the display not the routing. So in this case the call logs will show the actual number (Missed/Received calls).
There is
Best Regards,
Mike Lydick
On Fri, Dec 23, 2011 at 12:27 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
Haven't tried it on the GW, not sure I want to touch those.
The fact that you can select the "external calling mask" makes me to believe that it is the devices calling party information it sends out that is affected.
ugh.
Will have to worry about this in the new year...
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
________________________________
From: "paul dial" <dialp at ucar.edu<mailto:dialp at ucar.edu>>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Friday, December 23, 2011 12:20:14 PM
Subject: Re: [cisco-voip] how do calling party transformations work anyways?
Agreed, very confusing. They use the word "localize" in the Help-> This Page doc for phone configuration, which makes me believe its transforming the calling party that is displayed when someone calls this device. Does the transform work on the GW?
paul
On 12/23/2011 9:58 AM, Lelio Fulgenzi wrote:
I guess that's the question, does this transformation transform the calling party mask this device uses to make outbound calls, or the calling party that is displayed when someone calls this device.
So confusing.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
________________________________
From: "paul dial" <dialp at ucar.edu><mailto:dialp at ucar.edu>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca><mailto:lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Friday, December 23, 2011 11:52:28 AM
Subject: Re: [cisco-voip] how do calling party transformations work anyways?
I believe the Calling party transformation on the phone is used to localize the calling party number for an external call coming into your phone system. I'm guessing here, but I think you want to localize the calling number for an internal to external call, in which case you'd want to apply it on the GW.
If the remote destination is still an IP phone under your control, then I think applying the transform to the phone would work.
paul
On 12/23/2011 9:23 AM, Lelio Fulgenzi wrote:
Turns out you can apply it to the device (phone), but I can't seem to get it working. Not sure if my upstream configs are overwriting it or not though.
I will have to do some more troubleshooting......ugh, I haven't looked at CallManager traces in forever.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
________________________________
From: "paul dial" <dialp at ucar.edu><mailto:dialp at ucar.edu>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca><mailto:lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Friday, December 23, 2011 11:20:56 AM
Subject: Re: [cisco-voip] how do calling party transformations work anyways?
You can apply the calling party transformation on the Device Pool or (at least for MGCP GW) in the "Call Routing Information - Outbound Calls" section of the gateway configuration page. There might be other locations too, but I think you'd want to put it as close to the destination as possible, the idea being that if you have a different local calling number presentation standard (i.e. 7 vs 10 digits, etc) at your remote destinations, you can customize for each remote location.
paul
On 12/23/2011 8:43 AM, Lelio Fulgenzi wrote:
sorry, i guess the question should read, where do i apply the CSS that contains the partition that contains the transformations.
________________________________
From: "Lelio Fulgenzi" <lelio at uoguelph.ca><mailto:lelio at uoguelph.ca>
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Friday, December 23, 2011 10:42:22 AM
Subject: [cisco-voip] how do calling party transformations work anyways?
OK, still on this remote destination kick, trying to see how we can make things a bit better.
I'd like to be able to display the extension on the remote destination rather than the external calling mask (which is the same for everybody).
I was thinking of using a calling party transformation mask, but I can't seem to find where to apply the darn thing. If I have to create a transformation for each remote destination, I might be able to live with that, but I just wanna see it work for now.
Going to CCO now....
Any ideas in the meantime?
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
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--
----
Paul Dial
Network Engineer
National Center for Atmospheric Research
303-497-1261<tel:303-497-1261>
dialp at ucar.edu<mailto:dialp at ucar.edu>
--
----
Paul Dial
Network Engineer
National Center for Atmospheric Research
303-497-1261<tel:303-497-1261>
dialp at ucar.edu<mailto:dialp at ucar.edu>
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