[cisco-voip] CISCO UCCX ver. 7 With MS CRM ver 4
wael ahmed el mezain
wael733 at hotmail.com
Wed Dec 28 03:14:39 EST 2011
Hi,
Can anyone Send me how can I integrate CISCO UCCX ver. 7 With MS CRM ver 4 by using HTTP at Cisco CAD.
the Information that will be collected from the customer is the caller ID (ANI) then I need only a pop up screen from the CRM to view the details of the client if he has a record in the CRM
Thanks,
Wael
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