[cisco-voip] 7828H3 freezing up issue - manual reboot needed

[Erick B.]

Anyone run into this?  TAC believes it is bad HD which were working
on, and I found previous discussion mentioning bug id CSCsm25875
maybe. But just checking here incase anyone else has ran into this.

The server is a CUCMBE with drives with firmware version HPG6 so is
higher then the FW issue.

CUCM version is 7.0.2.20000-5

What happens is server is running, then phones stop working, and the
web pages don't respond, and only a few commands work on SSH CLI such
as show hardware, show status.

If we try a utils system restart from CLI, it fails, and saids
appliance failed to restart. So only way to get it back running is to
pull the power.

There are no core files found.

When you log in via SSH, see this....

Last login:

java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin
(Read-only file system)
        at java.io.RandomAccessFile.open(Native Method)
        at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(ciscoRollingFileAppender.java:100)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoRollingFileAppender.java:43)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:196)
        at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:155)
        at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.java:530)
        at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:182)
        at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:140)
        at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:153)
        at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:415)
        at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:384)
        at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:783)
        at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:666)
        at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:616)
        at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:584)
        at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:687)
        at sdMain.main(sdMain.java:511)
java.lang.NullPointerException
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ciscoRollingFileAppender.java:117)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(ciscoRollingFileAppender.java:92)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRollingFileAppender.java:74)
        at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
        at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:57)
        at org.apache.log4j.Category.callAppenders(Category.java:187)
        at org.apache.log4j.Category.forcedLog(Category.java:372)
        at org.apache.log4j.Category.info(Category.java:674)
        at sdMain.main(sdMain.java:525)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].


Thanks