[cisco-voip] crs script editor video tutorial

[Anthony Holloway]

I don't know of any free video tutorials, but don't dismiss youtube.  There
are plenty of UCCX videos on there, including some of my own.

One suggestion for you could be, load up the default icd.aef, and aa.aef
scripts into an application, and reactive debug them.  This will teach you
the basics.  Then, start to slightly modify them, adding one or two
features, and then running a reactive debug again.

In the process, turn on ENG debugging, and get use to looking at the MIVR
(engine) logs, and see what other things the scripting is doing behind the
scenes for each of the steps.

Anthony

On Tue, Feb 8, 2011 at 4:02 AM, Tony Edwards <tonyedwards.rs at gmail.com>wrote:

> hi all,
>
> i am trying to learn basic uccx's crs script editor scripting so that I
> understand on how to do some basic acd & ivr functionalities.
>
> but unfortunately it is one of those things like learning ip addressing &
> subnetting 1st time. you seems to get it , but not really since I tend to
> come to where I started with out getting the real concepts in my head on
> variables & integers ..etc. that is why I am hoping to get hold of some crs
> scripting video tutorials who can walk me though these logical steps on how
> to build a queue script or modify a current one. i am more of a visual
> learner , hence reading tons of pdfs is not helping me.
>
> so , can some one please unicast me on any learning material in this
> regard.
>
> thanks heaps..
>
> tony
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