[cisco-voip] 8.0 or 8.5

[Mike King]

Just a quick question on the same line:

According to the compatibility matrix (Yea documentation!)
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

<http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf>UCCX
8.5 supports:
Native Servers
MCS-7816-I3-CCX1
MCS-7816-I4-CCX1
MCS-7825-I3-CCX1
MCS-7825-I4-CCX1
MCS-7835-I2-CCX1
MCS-7835-I2-CCX2
MCS-7835-I3-CCX1
MCS-7845-I2-CCX1
MCS-7845-I2-CCX2
MCS-7845-I3-CCX1
MCS-7816-H3-CCX1
MCS-7825-H3-CCX1
MCS-7825-H4-CCX1
MCS-7835-H2-CCX1
MCS-7835-H2-CCX2
MCS-7845-H2-CCX1
MCS-7845-H2-CCX2

I have a MCS-7825-H07 (Taken from the web interface, it'll require a site
visit to read the sticker off the MCS box)
I'm concerned my model number isn't on the list.

Mike



On Wed, Feb 9, 2011 at 8:54 AM, Bill Riley <bill at hitechconnection.net>wrote:

> I am at CUCM 6.1 and UCCX 5.0. So in order to go to 8.5 I have to go
>
> UCCX 7.02 ->CUCM7.1 -> UCCX 8.0 -> CUCM 8.0 -> UCCX 8.5 -> CUCM 8.5
>
> Also the end users are not allowed to have local admin rights so the CAD
> will not auto upgrade. Plus we are 24x7 and have thousands of calls an hour.
>
> I am thinking about building a new cluster offline of CUCM 8.5 and UCCX 8.5
> and then swinging the sites over one by one.
>
> -----Original Message-----
> From: Ed Leatherman [mailto:ealeatherman at gmail.com]
> Sent: Tuesday, February 08, 2011 3:09 PM
> To: Bill Riley
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 8.0 or 8.5
>
> I have heard through the grapevine that there are a number of defects on
> CCX 8.0 that are not resolved until 8.5. I've been meaning to spelunk the
> bug toolkit to try and identify them for my own planning.
> Supposedly the bugs are HA related.
>
> What is a pain though is you'll need to upgrade UCCX to 8.0, then upgrade
> CUCM to 8.0, THEN upgrade UCCX to 8.5 (assuming you are on some version less
> than 8 for both apps).
>
> On Tue, Feb 8, 2011 at 1:01 PM, Bill Riley <bill at hitechconnection.net>
> wrote:
> > Has anyone deployed 8.5 yet? I am getting ready to upgrade and
> > question if I should go directly to CUCM 8.5 and UCCX 8.5 or stay with
> > 8.0 that has been out for a while.
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
>
>
> --
> Ed Leatherman
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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